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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great finance company always on the customers side

I have used first response a few times for car finance and I would not go any where else their level of customer care is exceptional they are always doing everything possible to help the customer Reviewed on: 13th August 2021

Fabulous

This is the 2nd time I have taken finance with this company Constant support throughout the process Quick and easy Competent staff 100% recommend Reviewed on: 13th August 2021

Help when I needed it

I was struggling to buy a car, these guys helped. Obviously interest was higher but it did allow me to buy my dream car Reviewed on: 13th August 2021

Brilliant company

Brilliant company. They were more than helpful and website is easy to navigate. Highly recommend Reviewed on: 13th August 2021

Very helpful staff and simple, easy to understand products

I wish all finance companies were as easy to deal with than First Response Finance. They gave me finance when noone else would. Reviewed on: 13th August 2021

Quick and easy

Found a car, called up for finance, helped us through all the paperwork collected the car. As easy as that would definitely recommend after the service we received Reviewed on: 13th August 2021

Recommend

Very good service and quick. Fast answer for applications Reviewed on: 13th August 2021

Excellent

Excellent communication fantastic service Reviewed on: 13th August 2021

Amazing service

Helped me when no one else would. Reviewed on: 13th August 2021

Great company

Been with first responce for just over a year customer service is second to none always willing to help out Reviewed on: 13th August 2021

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