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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7223 reviews)

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4.95

Based on 7,223 reviews, last reviewed 29th Apr 2026

28700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

First class customer service and so easy to just roc... First class customer service and so easy to just rock up and pick up the car to be honest faultless, however no contact since purchasing the car even ... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7223)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great company

Great Organisation with the customer in mind Reviewed on: 13th August 2021

Fab company

Great company to deal with we are on our 3rd car with them nothing is ever a problem with them . Reviewed on: 13th August 2021

Always helpful and kind

Had problems with my car and with the garage. Kylie took over the claim and discussion with the garage as it was not being resolved quickly. Reviewed on: 13th August 2021

Very friendly service

They helped me alot when getting finance for my car Reviewed on: 13th August 2021

Class

Quick, professional service, highly recommend Reviewed on: 13th August 2021

Very helpful and extremely responsive

First time with this company who were very helpful in advising us Reviewed on: 13th August 2021

Car

Very helpful and nothing was 2 much trouble Reviewed on: 13th August 2021

Support and understanding for everyone!

My experience has been amazing over the past 12 months that I’ve been with First Response Finance; they have been always understanding and helpful with any issues or queries and have made me feel like a valued customer! Reviewed on: 13th August 2021

Quickest and easiest service

After applying was approached within minutes by a member of their team. From start to finish were very understanding and made the finance as affordable as possible for me. The team were all incredibly helpful with all my queries and everytime I have called them for advice they've always given more information then what was necessary needed. This company really goes the extra mile! Reviewed on: 13th August 2021

Great all round service

I've had three cars now with them and each time the whole process has been so quick and easy! Very helpful staff would highly recommend Reviewed on: 13th August 2021

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