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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.881965936955132302 (7808 reviews)

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4.88

Based on 7,808 reviews, last reviewed 23rd Jun 2026

84800% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7808)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Life saver

I was struggling to get a car finance that suited me , and first response finance took to time to help me and explain everything perfectly , i have never had a problem with them and would 100% recommend to family and friends Reviewed on: 13th August 2021

Compassionate and amazing

Brilliant after care team, always there to guid you through every step of your journey. From start to finish! Will stick with them and would always highly recommend them. Reviewed on: 13th August 2021

Easy to communicate

My husband and I both had finance with these. Love how easy it was to buy our cars Reviewed on: 13th August 2021

Fab company

Love them everything straight forward and very efficient ❤️ Reviewed on: 13th August 2021

Always excellent service

Very thorough, explained everything very clearly, we’re careful to check affordability, very friendly. Reviewed on: 13th August 2021

Quick & Easy

Quick and Easy finance to purchase a new car - highly recommend Reviewed on: 13th August 2021

Quick and easy

I have used first response twice and each time has been so easy. Set the finance up find a car that easy. Very friendly service on top. Wow Reviewed on: 13th August 2021

First class service

This is the second time for me to use this company absolutely fantastic very friendly and professional team never had any problems with this firm what so ever Reviewed on: 13th August 2021

Great company

Great company really understand my needs fast to reply to what my needs are Reviewed on: 13th August 2021

Amazing company

I've been with first response for over 7yrs and never had a problem always happy to help Reviewed on: 13th August 2021

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