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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7808 reviews)

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4.88

Based on 7,808 reviews, last reviewed 23rd Jun 2026

84800% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7808)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very good service

They are very friendly and very helpful Reviewed on: 13th August 2021

Fantastic

Fantastic company very easy from start to finish to get my new car very friendly and helpful staff Reviewed on: 13th August 2021

Amazing

Great experience from start to finish! All information was clear and easy to understand. Would highly recommend Reviewed on: 13th August 2021

Changed my life

I have 3 kids, two are Austistic. I really needed a car, and First Response provided me with the car finance I needed when no one else would. I was able to attend appointments etc, and to be honest, I'll always be grateful for that help at that time Reviewed on: 13th August 2021

The best company finance in the uk

efficient and fast work, i can recommend this company for everyone Reviewed on: 13th August 2021

Amazing & Friendly

Without first finance, I wouldn’t have been able to get to work as a phlebotomist with the NHS. I am in an IVA & no other company would even acknowledge that I needed a part exchange ASAP as my old car needed expensive work done on it which I couldn’t afford. The team were so friendly & helpful and actually listened to me. Great company & would highly recommend to anyone. Reviewed on: 13th August 2021

This company has been brilliant!

This company has been brilliant from the beginning, always there to help, even the online account is a bonus to keep track on payments, would high recommend! Thankyou for helping us when we needed it the most! Reviewed on: 13th August 2021

Fantastic company, very helpful and friendly

Had 3 cars on finance with first response, everything has been sorted quickly, explained all payments. All staff are very friendly Reviewed on: 13th August 2021

So patient and friendly

Absolute great service I finance my bike from them and they was supportive through out the whole time even when I paid off in full 18 months early Reviewed on: 13th August 2021

Really helpful and supportive finance company

I never thought I could get finance no working and being a carer to my disabled son but that all changed when I came across First response finance. They talked me through the process and answered any questions I had. They have worked with me to make sure that my finance payments fall to suit my income. First response finance will definitely be the company I recommend to friends and family looking to finance a new car! Reviewed on: 13th August 2021

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