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First Response Finance: Car finance reviews

4.95
Based on 7,237 reviews, last reviewed 3rd May 2026
30000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026
M D's avatar
M D

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Always helpful

5
Been using this company for many years now & will continue. Reviewed on: 13th August 2021

Would recommend without question

4
Had an awful lot of difficulty with the company that sold us the car and without exaggerating too much, first response finance handled the situation and complaint to the highest level and really couldn’t have done more to resolve it. For their patience and understanding throughout we would always consider using first response finance before looking anywhere else. Reviewed on: 13th August 2021

Car finance

4
Brilliant finance company amd reliable Reviewed on: 13th August 2021

Outstanding finance company

5
Got finance with first response finance they have helped me so much to get a car the process start to finish is amazing couldnt thank them enough any help i need they always assist thank you Reviewed on: 13th August 2021

Very good company to be with

5
I have used first response finance twice now I would not go anywhere else for my car finance they are very approachable easy to work with and fast friendly service Reviewed on: 13th August 2021

Perfect! Easy! Loved the quote!

5
My first car insurance came from First Response Finance, as I was recommended by multiple people and wow my quote was half the price of the previous people I couldn’t believe it! Was such a steal and they have been great. Reviewed on: 13th August 2021

Bought a car

5
Used first response to buy a car and they were really helpful explained everything and if I had any problems they sorted straight away and always kept in touch throw the presses Reviewed on: 13th August 2021

Brilliant

5
Was simple and straight forward all staff I spoke to was really friendly Reviewed on: 13th August 2021

Excellent customer service

4
Nothing was too much trouble and my finance was set up really quickly Reviewed on: 13th August 2021

Fantastic!

5
Had 2 car finance loans from here. Fantastic company efficient, friendly staff couldn't do more to help me. Payments sent immediately no fuss or frills here! Couldnt have got through without them. Thank you first response Reviewed on: 13th August 2021