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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,815 reviews, last reviewed 2nd Jul 2026

42600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fantastic service from start to finish

Everything was smooth from start to finish and completed efficiently Reviewed on: 13th August 2021

Quality

Trusted and quality service provided Reviewed on: 13th August 2021

A***

Top company! Very fast responding and no messing! Reviewed on: 13th August 2021

Reasonable and affordable finance

Very reasonable finance company with ethical values and fair and compassionate views Reviewed on: 13th August 2021

Looked after me for years

I have been with First response for a lot of years now and I would recommend them to anyone. Their staff are very friendly and very efficient. They have helped me with my car finance over multiple vehicles. Reviewed on: 13th August 2021

Gorgeous and sparkling

When no one else would help finance my car they were there every step of the way to get me a new car cant fault them Brilliant!!!! Reviewed on: 13th August 2021

Great customer service

Customer service was great, quick response to any questions I had, finance was dealt with quickly and with no issues, would use thus company again and would recommend Reviewed on: 13th August 2021

Personal and tailored service

During this pandemic. First Response Finance have been responsive and supportive to ensure that we were always able contact them when needed and they followed up where they said they would. Kept promises and made sure that processed were smooth and we were kept informed every step. Reviewed on: 13th August 2021

Very good service

They are very friendly and very helpful Reviewed on: 13th August 2021

Fantastic

Fantastic company very easy from start to finish to get my new car very friendly and helpful staff Reviewed on: 13th August 2021

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