Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7230 reviews)

View other First Response Finance products

4.95

Based on 7,230 reviews, last reviewed 30th Apr 2026

29300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent and straightforward I their getting me car... Excellent and straightforward I their getting me car finance despite my poor credit. Reviewed on: 30th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7230)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service

First response finance where amazing helped with everything I needed and great customer service received Reviewed on: 13th August 2021

Fantastic

Excellent customer service fast decision-making Reviewed on: 13th August 2021

Amazing bunch

These people are an amazing bunch of people who put every single customer need to the very top of their priorities Reviewed on: 13th August 2021

Going the extra mile

First Response finance from day one has gone over and above for me. Ensure the car was safe and road worthy, when there was a bit of concerns they dealt with it, their staff are always friendly and understanding. They go out their way to accommodate and have gone above and beyond to reach out to their customers during the pandemic to check they were okay and could afford payments. I would highly recommend this company, they are the first finance company I have dealt with where staff listen and understand every customer situation. Reviewed on: 13th August 2021

CAR FINANCE

VERY GOOD AND FRIENDLY SERVICE AND VERY QUICK Reviewed on: 13th August 2021

Great Service

I've used First Response Finance for many years, and they have always been very helpful. Last year, I needed a new car as my old one had gone to car-heaven, I called tham up to find out my options, and they sorted the finance out and provided the websites of my local dealers within minutes. 2 days later, a new car was parked outside. Can't fault them. Reviewed on: 13th August 2021

Great service and support when no other company would look at us.

Had great support from start to finish very easy and would definitely have another agreement with this firm. Reviewed on: 13th August 2021

Repeat customer

I have had 2 car finance packages off first response finance and their service has been second to none. Always there if you have a problem and provide first rate customer service. Reviewed on: 13th August 2021

Unique company, quality ,professional

I have been working with first response finance now for this past 3/4 years, what can I say, we’ll that’s start with they are so understanding very corruptive, and good to work with always that phone call away if I have any problems they are there too take care of it, do not look past this Company ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 13th August 2021

Very affordable

After applying which was a very simple straight forward a quick process, I was accepted. All done in a very professional manner without issues. As well as this they are very affordable. Very happy with this and I've had no problems at all the last two years with them. Thank you 1st response finance, for helping me purchase the very much needed preferred vehicle. Reviewed on: 13th August 2021

Alternative products

Car Finance
from Amigo Loans 4.81 from 93 reviews
Car Finance
from Oodle Car Finance 1.89 from 39 reviews
Car Finance
from MotoNovo 4.79 from 1330 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub