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First Response Finance: Car finance reviews

4.88
Based on 7,815 reviews, last reviewed 2nd Jul 2026
42600% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026
Faith F's avatar
Faith F

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent

5
Very quick, excellent in every way Reviewed on: 13th August 2021

A1

5
Fast and responsive service friendly service Reviewed on: 13th August 2021

Amazing company

5
Couldn’t get help for a new bike rang first Responce they accepted me been a customer now for few years. Some of my friends have been helped by them as well first rate company helpful friendly can’t recommend them enough Reviewed on: 13th August 2021

Excellent - real people!

5
At last - a finance company who understood my personal circumstances and made a decision based on their personal judgement rather than an algorithm. Very happy to recommend them.. Reviewed on: 13th August 2021

Top class Car Finance

5
Last year I had some bad luck and had to sell my car for a very small amount. I really need a car for my children and could not afford a cash lump sum to buy a decent car for my family. This is when I found out about First Response. They really helped me get an affordable priced car and the monthly payments suit me great, also I now have the the best car I have ever had. First response were so thorough and quick for their decision. I would highly recommend. Reviewed on: 13th August 2021

Amazing Company!!!

5
When no one wanted to help me purchase a car on finance due to my credit score being low. First response did the job! They made me feel at ease and really assured me that they can help me. Now I’m enjoying my new car and I’ll be forever grateful to this company for allowing me to drive the car I have now. Reviewed on: 13th August 2021

Great service A*

5
First Response were easy to deal with, answered any questions I had, we’re available at the end of the phone if I needed to call and overall gave an amazing service which enabled me to purchase the car I wanted. Everything was made clear from the start and customer service was top notch. Now as a customer I get monthly texts to let me know exactly when my payment will be going out my account ensuring a simple and easy transaction each month. Thank you First Response Finance. A+ service all round. Reviewed on: 13th August 2021

Amazing company

5
This company has been outstanding, due to my circumstances during COVID loosing work, they have been very understanding and never give me any hassle with being behind on payments helping and supporting me in every way possible. Reviewed on: 13th August 2021

Good communication

5
Let me pick what day to pay and if wanted weekly or monthly and there if you need to talk about your finance with them Reviewed on: 13th August 2021

Exemplary service

5
A finance company that does not punish based on your past, this is a finance company that only looks to the future, Reviewed on: 13th August 2021