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First Response Finance: Car finance reviews

4.95
Based on 7,233 reviews, last reviewed 1st May 2026
29600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Excellent company and helped me even with poor credit. Excellent company and helped me even with poor credit. Great customer service too. Reviewed on: 1st May 2026
Andy's avatar
Andy

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7233)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Efficient service

5
I contacted first response and was approved for an amount told them the car and garage details, when I arrived there after my test drive they released the funds immediately and I drove away, very easy. I was accepted here when others wouldn’t because they have real underwriters who are realistic. I pay weekly which is very convienient and you can’t miss a payment. Highly recommended Reviewed on: 13th August 2021

Car finance

5
Very helpful and really straightforward no problem. Reviewed on: 13th August 2021

Hassle clear

5
Basically had an easy fast approach and response with no delay and everything was explained so simple.... A hassle free experience from start to picking up my vehicle Reviewed on: 13th August 2021

great company

5
I wasn't sure if I would receive finance due to not working. I was shocked and surprised to realise this great company supplied me with the best finance to suit around me. would defo recommend Reviewed on: 13th August 2021

First response

5
Absolutely brilliant company definitely will use again Reviewed on: 13th August 2021

great company

5
Excellent company, i have bad credit they accepted me and financed my car without any problems. Customer service is spot on Reviewed on: 13th August 2021

Fantastic

5
Using first response was so easy to set everything up. This is the first time I have a car on finance and found my experience amazing. I will definitely recommend to anyone looking for finance. Thank you first response Reviewed on: 13th August 2021

Amazing service

5
I have been with them for nearly 6 years and recommended them to my mum and dad as well as brother and partner which all use them now too! They are very helpful, understanding and always able to assist your needs! I can’t fault them at all. Reviewed on: 13th August 2021

Excellent

5
First response helped me when nobody else would and they even made the payments suit around my pay days which allows me to never miss a payment I would definitely and always recommend them to everyone who is struggling to find a decent finance company Reviewed on: 13th August 2021

Fast and Hassle free

5
I have had a great experience with first response. The customer service is top class and my application was processed within a matter of hours, which enabled me to collect the car from the dealership on the same day. Reviewed on: 13th August 2021