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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

First Responce Finance

Amazing Financial help pay the dealership extremely quickly always polite exceptional customer service easy to deal with there to help if the vehicle develops a fault would definitely recommend to anyone and would definitely use again and again. Reviewed on: 13th August 2021

Great to deal with

Very helpful staff and no issues with my finance Reviewed on: 13th August 2021

Very helpful

Very helpful finance company staff are well spoken and listen when you have an issue Reviewed on: 13th August 2021

My favourite car finance company.

Amazing company. My credit was not the best yet they managed to find me a deal that was in my budget and a brilliant car. I would definitely recommend to any friends and family. Reviewed on: 13th August 2021

always had great service

been a customer for a few years now, 2 cars plus a personal loan, always had great service, advice etc Reviewed on: 13th August 2021

Very professional

Very quick response and good customer service Reviewed on: 13th August 2021

Helpful fantastic company

I have bad credit and thought I’d never be able to get a car on finance! This company made it possible for me to do so, so i thank them very much for all their help Reviewed on: 13th August 2021

Always very helpful

I used first response finance over 5 years ago and still use them till is day always there to help you with things and great to use for a finance company for motorcycles Reviewed on: 13th August 2021

Car finance

This company have been amazing very helpful and always going the extra mile to help people Reviewed on: 13th August 2021

Outstanding customer support

I have been a loyal customer of first response for 6 years now , excellent customer focused support nothing was ever a chore when dealing with first response, kept me informed every step of the way with my account and genuinely felt like they where there to help me with any issues I had. To anyone reading this I have honestly been more than happy with them and recommend you use them. Reviewed on: 13th August 2021

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