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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7237 reviews)

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4.95

Based on 7,237 reviews, last reviewed 3rd May 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service all round.

From the start, the customer service was excellent. Very informative and helpful staff. Explain everything you need to know very well. Excellent all round service. Reviewed on: 13th August 2021

Fantastic company

I would highly recommend this company as I have used them twice they sort things out for you straight away Reviewed on: 13th August 2021

Excellent

They helped me when I was in need of a car and sure enough I got what I needed excellent service all round can't be thankfull enough Reviewed on: 13th August 2021

Highly recommend first response finance

First response finance 5 stars ⭐⭐⭐⭐⭐ Reviewed on: 13th August 2021

Outstanding

Friendly quick reliable and very helpful in every way. All you could ask for in a finance company. Outstanding Reviewed on: 13th August 2021

Quick, fast, honest

Quick honest people. Who do xar finance properly Reviewed on: 13th August 2021

Great company

They are efficient, caring, extremely helpful. Putting my mind at rest when I was had a financial problem. Sorted it all out with ease. All of there team were amazing. Reviewed on: 13th August 2021

Very Easy, Pleasure to deal with

First Response have been excellent, contact with them was very quick and all questions answered very quickly. Customer Service was absolutely spot on. The whole process was complete in just over 24 hours Reviewed on: 13th August 2021

Fantastic Company to deal with

I have used First Response on a few occasions to purchase cars and have found them to be excellent in all aspects of the service they provide, I have recommended them to numerous people and will continue to do so, I believe they would be a brilliant company to win this award Reviewed on: 13th August 2021

Super helpful

Me and the garage I got my van from had trouble with a previous finance company by accepting me and the refusing to give the finance because of a computer glitch left me and the garage in a bad place I had there van and they had no money but they put me though to first response and had my finance up and running in no time, even when I had a week where I couldn’t afford to pay that one week I have them a call and they managed to re arrange my payments a little bit so I could easily catch up again over 4 weeks and didn’t have any issues Reviewed on: 13th August 2021

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