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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Brilliant company

5
Gave me a great deal for my car finance. Great communication, helpful,friendly staff. Reviewed on: 13th August 2021
Michelle 's avatar
Michelle

Just Amazing!!

5
So professional with a great customer service team. The process was so easy, can’t recommend enough! Reviewed on: 13th August 2021
Leah Kalair-Francis's avatar
Leah Kalair-Francis

Amazing service

5
Professional and good prices happy to finance with them again Reviewed on: 13th August 2021
Louise olivia Lawson's avatar
Louise olivia Lawson

Amazing

5
Amazing service, helped me to buy my very first Mercedes and nothing was to much to ask can thanks the guys enough!!! Reviewed on: 13th August 2021
Darryl 's avatar
Darryl

Second Time User. Same GREAT service

5
The service is and has always been very simple from the end users perspective but having sat in the showroom with the dealers waiting for payment it’s a great service for them also. Swift payment and courteous team. On my second use of their products I was offered finance again but the repayment was a little high. I challenged back politely outlining zero late or missed payments over nearly three years and they moved the payment to a better rate which sealed the business. They listened and this stopped me shopping elsewhere. Always polite people on the other end of the phone and made me feel like a human being not a sun prime customer. Reviewed on: 13th August 2021
Gareth Rogers's avatar
Gareth Rogers

Amazing! 100%

5
Helped me with a new car during lockdown I could have got one without them thank you Reviewed on: 13th August 2021
Vicky Clarke 's avatar
Vicky Clarke

Awesome!!!

5
Very friendly, excellent customer service, really listened to me when I explained my situation. Recommended them to friends also in a similar position, and First response were able to help them to Reviewed on: 13th August 2021
Deborah's avatar
Deborah

Great Service

5
They were excellent with my finance for my car even after I had a bad crash and had to finance a new one they were on the ball had a new car in a matter of days with no hassle. Reviewed on: 13th August 2021
Debbie Jones's avatar
Debbie Jones

Amazing

5
An amazing company to work with, each step in their process was made clear and easy to understand with no hidden secrets. highly recommend. Reviewed on: 13th August 2021
Jonathan Wright's avatar
Jonathan Wright

Spectacular service

5
Amazing service second to none, minimal hassle and just simply worth doing! Highly recommend Reviewed on: 13th August 2021
TylerMorgan's avatar
TylerMorgan

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