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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing service

Iv had finance through first response twice now and I can not fault the service they provide Reviewed on: 13th August 2021

Over the moon

I couldnt ask for better service very very helpful company and there service deserves top marks Reviewed on: 13th August 2021

Amazing quick service

Amazing service very quick with response and in-depth detail with all paper work Reviewed on: 13th August 2021

Helped me with finance even though I have bad credit

I need a car for work so when my car broke down and would cost far too much in repairs I need something quick. First response offered me an affordable rate so I could get back on the road on the same day I applied. Customer service was fantastic and was an easy process. Very happy and have recommended to friends and family. Reviewed on: 13th August 2021

Amazing company

Amazing company with great communication. They assessed me fair and like a human being not just what my credit says. Because of this I was able to get a cheap reliable family car thats changed our lives through lockdown. Thankyou Reviewed on: 13th August 2021

Excellent

Never had any problems, always happy to help, been with them for 9 years now Reviewed on: 13th August 2021

Outstanding Company

Supportive and helpful staff. Quick and efficient. 3rd time using this company and have recommended my family and friends. Reviewed on: 13th August 2021

Immediate help

Fantastic company. Helped me to get my second car with no hassle, I used them for second time Reviewed on: 13th August 2021

Car finance made easy!

First respond dealt with my application so quick yet so professional without any fuss, tailoring a perfect package whatever my credit was. 100% would recommend to anyone that wants a straight forward and friendly car finance company! Reviewed on: 13th August 2021

Great customer service and easy to use

I was guided through the process and at every step felt reassured I was dealing with a 5 star company - thanks first response for making life easy Reviewed on: 13th August 2021

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