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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7237 reviews)

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4.95

Based on 7,237 reviews, last reviewed 3rd May 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing company

Amazing company with great communication. They assessed me fair and like a human being not just what my credit says. Because of this I was able to get a cheap reliable family car thats changed our lives through lockdown. Thankyou Reviewed on: 13th August 2021

Excellent

Never had any problems, always happy to help, been with them for 9 years now Reviewed on: 13th August 2021

Outstanding Company

Supportive and helpful staff. Quick and efficient. 3rd time using this company and have recommended my family and friends. Reviewed on: 13th August 2021

Immediate help

Fantastic company. Helped me to get my second car with no hassle, I used them for second time Reviewed on: 13th August 2021

Car finance made easy!

First respond dealt with my application so quick yet so professional without any fuss, tailoring a perfect package whatever my credit was. 100% would recommend to anyone that wants a straight forward and friendly car finance company! Reviewed on: 13th August 2021

Great customer service and easy to use

I was guided through the process and at every step felt reassured I was dealing with a 5 star company - thanks first response for making life easy Reviewed on: 13th August 2021

Dream car

Grate company very helpful A* service thanks for helping me all the way to my new car thanks Andy tomlinson Reviewed on: 13th August 2021

amazing customer service.

Absolutely amazing customer service. Quick and easy to apply and get back to you the same day, will try help you out with money situations, like they did for me. Would definitely recommend Reviewed on: 13th August 2021

they allways find a way to help you

First Response Finance has always been there to help me find the best solution for me to get the right finance for my car. customer service is amazing, people are professional and friendly and you really feel that you have been taking care of. for me they are the best car finance i ever dealt with Reviewed on: 13th August 2021

Car finance

Nice and easy to use no hassle. Very helpful when need to get intouch with somebody. Reviewed on: 13th August 2021

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