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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Perfect

Great customer service and quick to solve issues Reviewed on: 13th August 2021

Great customer service

This company helped me out so much when it come to buying my first vehicle when almost everything company would not look at me. They are helpful and kind people. 100% recommended Reviewed on: 13th August 2021

Excellent customer service

Very helpful from start to finish. Nothing was too much trouble. Been using them for years Reviewed on: 13th August 2021

Very helpful team, easy application process

The team have always been extremely helpful, the process was so easy and quick! Will always recommend. Reviewed on: 13th August 2021

Easy finance

It's easy to deal with the company FRF. Good contact with them. Nice and friendly service Reviewed on: 13th August 2021

Lovely customer service

I went to purchase a car from a dealership who use first response finance. Due to the current Covid situation and because I work in aviation, I found it hard to get finance but first response asked me a few questions and trusted what I said to them. The guy I spoke to was lovely and within a few days I had the money to be able to purchase the car. Thank you first response finance. Reviewed on: 13th August 2021

First class

Excellent service very straight forward process. Would highly recommend. Reviewed on: 13th August 2021

Very easy and straight forward

Easy people to work with and always there to help if I need it Reviewed on: 13th August 2021

Quality Speedy Service

Very happy with my service from first response, very friendly, helpful staff and quick and easy process. Reviewed on: 13th August 2021

Amazing

They gave me a chance when I thought no one ever would, they have been nothing but supportive and helpful Reviewed on: 13th August 2021

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