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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7237 reviews)

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4.95

Based on 7,237 reviews, last reviewed 3rd May 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing

Got back to us straight away and their customer service are very polite Reviewed on: 13th August 2021

Best customer service around

We have been with first response finance for a few years now and have recently taken on another car applying for a second finance was so fast we had everything sorted within a few hours the staff where amazingly efficient friendly and helpful. They where extremely understanding and helpful when we were struggling during covid and helped us the best way possible to keep our car. Thank you to all staff nothings ever a problem Reviewed on: 13th August 2021

Simple and easy finance for workhorse

I've used first response twice and in both cases finance was sourced when my bank wouldn't finance car due to 3 years out of.the UK working. Great service, ok repayments and would highly recommend Reviewed on: 13th August 2021

They have helped me over the years and they are always willing to listen and sort something out and come up with a plan. Keep it up Guys and Welldone.

My last three vehicles have been with the help of first response and I have enjoyed being a loyal customer and would definitely recommend them to family and friends and anyone looking to take out car finance. Keep it up guys. Reviewed on: 13th August 2021

Really easy to application decision back highly recommend

I was worried as had poor credit in pass but they where Freindly and helpful decision made and was able to find car with it all being sorted out Reviewed on: 13th August 2021

Fast friendly no paperwork wow bonus

First response financed our car and we had nothing to do apart from a short telephone call from a lovely boy Andy whom made our transaction very easy and only had to supply of couple documents over mail . I was really not expecting it to be so easy at all as am easily put off ! Actually this is our 2nd finance agreement and both were the same . Thank you first Reponse team Reviewed on: 13th August 2021

Brilliant company

First response really helped me they are very friendly easy to work with would highly recommend them first class service Reviewed on: 13th August 2021

Great company

First response finance are a great company to deal with fast and easy and gave me a chance when no other company would thanks. Reviewed on: 13th August 2021

Brilliant service

Brilliant experience with them there interest is a bit high but it's worth it as they accept most people for finance Reviewed on: 13th August 2021

Nothing is ever too much

Since day one this company has been amazing. They're so flexible, understanding and nothing is ever too much for them. Every interaction I have had has been both professional and made me feel valued as a customer. Thank you to all the team! Reviewed on: 13th August 2021

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