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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Helpful, understanding

I've had 2 finances with this company and never had an issue, my first vehicle was stolen and they didn't hesitate to offer me another finance, very fair and compassionate Reviewed on: 13th August 2021

Amazing

I don’t have the best of credits I am trying to improve it. The team at first Response have helped me get a new car in which is essential to my life. They spoke to me like a person and didn’t just take a look at my file and assume for that I am grateful. Reviewed on: 13th August 2021

Fantastic company never fail to do enough

Great suppprt and help in getting me both my cars financed with them! They did all the paperwork all I had to do was just answer a few questions simple easy stress free process Reviewed on: 13th August 2021

Great reliable company

Great customer service and willing to help customers as best they can. Reviewed on: 13th August 2021

Amazing service

Been with a few finance company's before and first response is by far the best one, if you are struggling they are very understanding and they try their very best to help you anyway they can, I've recommended them to a few friends and family already and even they agree, keep up the good work Reviewed on: 13th August 2021

Really helpful

Could get finance anywhere but first response gave me a chance. Amazing Reviewed on: 13th August 2021

Excellent Service

They helped me when no other finance company would. The people at the call centre treated me like an individual. Would highly recommend. Reviewed on: 13th August 2021

Always there

First response finance is my first choice, they believed in me for finance for my first car purchase. I've used them ever since. They have always been straight forward and upfront, fair repayment rates and always given me an affordable repayment plan. Staff always friendly and approachable. Reviewed on: 13th August 2021

Great care

Used twice to buy a car .no hassle very helpful staff Reviewed on: 13th August 2021

Finally a decent finance company

I found this company professional ,courteous but also helpful and understanding, would recommend highly Reviewed on: 13th August 2021

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