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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant

Helpful, friendly staff. I would recommend them to anyone. Reviewed on: 13th August 2021

Amazing service

I have had 3 cars on finance with first response. I have never ever had any issues, the staff have always dealt with my enquiry and helped me efficiently and with amazing customer service. I can not recommend this company enough. Reviewed on: 13th August 2021

Excellent Service

Excellent friendly and easy to use service. Changed my vehicle partway through the contract and this was an easy process Reviewed on: 13th August 2021

Helpful and easy

I recommend first response 100%. Everything has been easy and simple. Staff are super helpful and knowledgeable Reviewed on: 13th August 2021

Fast and reliable

First response helped me with my car finance and helped me find my dream car in minutes Reviewed on: 13th August 2021

Good and friendly company

Good company.. Help me get my dream car.... Thx Reviewed on: 13th August 2021

Best finance company to use

Always go out of their way to help there customers, very fast at responding. Reviewed on: 13th August 2021

Fast helpful profesional

Five star treatment helpful and informative . Reviewed on: 13th August 2021

Fist class

Top service and always willing to help out Reviewed on: 13th August 2021

Best finance company

I am with first response and they are fantastic Reviewed on: 13th August 2021

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