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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent company to use

5
Excellent company to deal with would highly recommend them to anyone Reviewed on: 13th August 2021

Fantastic company!!

5
Excellent company, really nice people, quick and keep you up to date Reviewed on: 13th August 2021

Experience

5
Very helpful great customer service and excellent service Reviewed on: 13th August 2021

Great company easy online account

5
Brilliant company been them for about 20 years Reviewed on: 13th August 2021

Amazing

5
Great experience with first response will definitely keep getting finance with all my cars through these Reviewed on: 13th August 2021

Great service

5
I tried other finance companies and was not getting anywhere. I subsequently contacted first response and they had a fantastic friendly, professional service and I was accepted immediately and collected my car within a couple of days without any hassle. Well done and keep up the good work Reviewed on: 13th August 2021

Great company

5
Excellent company to deal. Instant decision Great communication. Very friendly Reviewed on: 13th August 2021

Have been extremely helpful

5
I took out finance on my first car which ended up having major problems. First response got me Out of that and was able to put on a new vehicle with no fuss. Single mum of 3 I depend on my vehicle so thank you Reviewed on: 13th August 2021

Great service

5
This was the best service and really easy to use the person I spoke to took Me through everything I needed to know and took everything in to consideration Reviewed on: 13th August 2021

Excellent service

5
Very easy company to work with...had everything sorted and signed within 1.5 hours. That was 1.5 years ago and since then any financial problems I have came across personally first response have been more than accommodating and more than willing to help Reviewed on: 13th August 2021