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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7810 reviews)

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4.88

Based on 7,810 reviews, last reviewed 26th Jun 2026

84900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great Finance company would recommend Very helpful and Flexible with my car finance, gave support when needed and was expected at all. So kudos to this finance option and would recommend t... Read more Reviewed on: 26th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7810)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Most customer friendly car finance

I have financed 8 cars now with first response over the last 14 years they have always gone above and beyond to tailor me the right finance package to suit my needs and the customer service in second to none and they have always gone out there way to help me over problems ive had and there a company that strives in making there customers happy and meeting there needs I wouldint go no were else Reviewed on: 13th August 2021

Absolutely brilliant

I was looking for car finance Got accepted by first response finance never looked back been with company 10yrs and will always go back Reviewed on: 13th August 2021

Good company

Always quick to answer inquirys, and helpful been with them 8 yeas never had an issue. Reviewed on: 13th August 2021

Amazing and so easy

Our old car broke down and for the price of repairing it it just wasn't worth it. I seen the car I wanted and within 24hrs the car was parked outside my house. No messing around no trying to get me to get a more expensive car the person I spoke to was amazing and honestly the whole process was so simple I'd definitely recommend this company Reviewed on: 13th August 2021

Amazing service!

Absolutely fluent from the start till the end. Amazing customer service! Reviewed on: 13th August 2021

Helpful and friendly

I have had nothing but a good service from first response finance even when I got into difficulties financially then did their best to help and work out the best way to adjust to my circumstances which was a great weight off my shoulders Reviewed on: 13th August 2021

Fantastic customer service

Very friendly and easy to deal with. Good offers on car finance and really good personal service for those with limited credit history Reviewed on: 13th August 2021

Brilliant customer service

First response helped me get car finance when no 1 else would,there understanding of your circumstances and were very helpful. Reviewed on: 13th August 2021

Professional. Helpful. Faultless

Helped me where others wouldn't. Superb company. Reviewed on: 13th August 2021

Excellent

Absolutely fantastic service! Very helpful and accommodating! I even recommended my mum and she couldn’t believe how helpful and fair they were! 10/10! Reviewed on: 13th August 2021

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