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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best finance company out there

They were very fast with dealing with my finance and always kept in contact throughout Reviewed on: 13th August 2021

Amazing service

These group of guys are amazing! I have never! Had a problem with them lately I've been having some troubling times and they have been so understanding! And helped me with everything! I would 1 million recommend these guys to anyone!!! Reviewed on: 13th August 2021

Service beyond expectations

I have had three cars on finance with first response ..this last vehicle CNN I had problems with a dealership getting repairs done the we will ring you back tactics and he’s not in at the minute ….first response stepped in and have given me peace of mind …I would highly recommend them to everyone Reviewed on: 13th August 2021

First class service

Apply for finance and I felt welcomed straight away . All explained and sorted everything all I had to do was sign . Reviewed on: 13th August 2021

Fantastic customer experience

Easy car finance with bad credit and not all my fault. A repetitive from fist response finance call me up going though all my finances and credit history making sure I could afford the car finance payment plan , going on there payment palns was very versatile can choose how many months I want to pay to adjust the amount that I am abke to afford and they have a portal to use so if u wish to pay extra to help reduce the Intrest you can also do this. Reviewed on: 13th August 2021

Hastle free and grate

This company had been absolutely amazing. No fuss what so ever and always there ready to help every time iv changed my car 3rd time now and looking forward to my next. Reviewed on: 13th August 2021

Most customer friendly car finance

I have financed 8 cars now with first response over the last 14 years they have always gone above and beyond to tailor me the right finance package to suit my needs and the customer service in second to none and they have always gone out there way to help me over problems ive had and there a company that strives in making there customers happy and meeting there needs I wouldint go no were else Reviewed on: 13th August 2021

Absolutely brilliant

I was looking for car finance Got accepted by first response finance never looked back been with company 10yrs and will always go back Reviewed on: 13th August 2021

Good company

Always quick to answer inquirys, and helpful been with them 8 yeas never had an issue. Reviewed on: 13th August 2021

Amazing and so easy

Our old car broke down and for the price of repairing it it just wasn't worth it. I seen the car I wanted and within 24hrs the car was parked outside my house. No messing around no trying to get me to get a more expensive car the person I spoke to was amazing and honestly the whole process was so simple I'd definitely recommend this company Reviewed on: 13th August 2021

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