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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fair and Affordable

First Response are there for the people with less than perfect credit. Looking beyond your past and taking into account where you are today. I can't recommend them enough. We have been with them for almost 10yrs. And would not go anywhere else Reviewed on: 11th August 2021

Too Many To Mention

I hear regularly that customers who have chosen First Response Finance, experience an amazing level of service and a lender who has their interests at heart. Reviewed on: 11th August 2021

Fast and smooth

They have been the only one to help me out ! Thank you ! Reviewed on: 11th August 2021

Thanks to first response

Without first response I would not have bought my BMW 3 series. I asked other finance companies for 4 years finance on my new car but they would only give 3 , first response came along and gave me that option and the repayments was even more affordable every month. Reviewed on: 6th August 2021

Excellent company. Easy to use

Quick and easy application process but also very informative and always explained in an easy to understand manor. I have always been able to get through to someone if I’ve needed to and they’ve always been polite and managed to help me with my query, I’ve had 2 cars on finance now and both have been perfect and made so stress free. Reviewed on: 5th August 2021

Excellent experience

Very quick, very easy and a super friendly company to deal with Reviewed on: 4th August 2021

A great company to deal with

I’ve used First Response a number of times and have always found them helpful, polite and very understanding of my requirements. I would not hesitate in recommending them. Reviewed on: 14th June 2021

Very polite but still professional

Great dealings with all staff very helpful and knowledgeable Highly recommended Reviewed on: 5th June 2019

Very helpful and very friendly

They were brilliant in helping me get my car finance funding as quick as possible and we're very helpful and friendly if something come up that might have hindered the application Reviewed on: 2nd May 2017

Very helpful

Extremely friendly, helpful and easy to deal with. Reviewed on: 4th April 2017

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