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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Pleaseant experience with No fuss

From the initial call to the arrangement of my car finance, I found first response a breeze to deal with. Their customer focused approach left me with the knowledge that I was in good hands and an experienced company. All in all, I would recommend first response to all. Reviewed on: 13th August 2021

Perfect company

Had not one worry since I’ve been with first response. Perfect company Reviewed on: 13th August 2021

Great customer service

Friendly professional staff. Great customer service all the time. Reviewed on: 13th August 2021

No problems great company.

I was able to set up my finance easily and got accepted straight away so I could collect my car, monthly payments were cheap and there's not much interest, customer service are great, overall great company to get your car financed through. Reviewed on: 13th August 2021

Easy to get started

Of the companies that deal with the higher risk applicants they are the easiest to deal with and provide genuine support for the life of the agreement. Reviewed on: 13th August 2021

Great Service

Great company, very helpful during COVID, always happy to listen Reviewed on: 13th August 2021

Good company

I have recently used First Response Finance and the quality of service has been exceptional the staff are very knowledgeable, friendly and helpful. I unfortunately had my car written off due to no fault of my own and the help and support I received from their team was 5 star quality service Reviewed on: 13th August 2021

Good

Sound, always helpful and there when I need them. Reviewed on: 13th August 2021

Expert friendly staff

As a company absolutely brilliant work with the company that your getting vehicle from and communication skills are awesome Reviewed on: 13th August 2021

The Best..

using first response I’m very happy I use them made it easy and fast to get the funds to purchase my car will use again for my next car, reasonable monthly payment. Reviewed on: 13th August 2021

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