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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing company

I have had 2 cars on finance with this company always a smooth process and very friendly staff and customer service. Reviewed on: 13th August 2021

really excellent service

excellent service and very polite staff Reviewed on: 13th August 2021

Very smooth company pleasure to deal with

Speedy company well worth choosing this company for my finance on my car Reviewed on: 13th August 2021

Perfect experience

Brilliant staff, amazing customer service. The process start to finish was so simple. Reviewed on: 13th August 2021

super quick response

very helpful , help me get the bike i always wanted and offered very flexible terms , always there when needed ,and the customer portal is excellent , awesome company :) Reviewed on: 13th August 2021

Easy to deal with.

Excellent easy to deal with company. Always willing to help. Reviewed on: 13th August 2021

Excellent service

I had secured finance with FRF for a car that ended up being faulty. The dealership refunded and FRF was great throughout that process! I had to secured my finance for my new vehicle by using them! They are fab. Very smooth process, friendly staff and hreat online account available! Reviewed on: 13th August 2021

Helpful from start to end

Very good company helped me get my car when alot of the main dealerships wouldn't accept me for finance and gave no reason this company went through everything and made sure I had the best deal possible for me Reviewed on: 13th August 2021

Amazing understanding customer service

Took time to explain everything excepted me with no credit score as thus would be my first loan for anything nice staff and quickly get things sorted Reviewed on: 13th August 2021

Very helpful and supportive

I would highly recommend, friendly and helpful Reviewed on: 13th August 2021

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