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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fast & efficient service

From start to finish the process of applying, approval to payout was incredibly smooth and easy. Each step was explained and completed quickly. They were honest and transparent in all their communications and they made sure to safeguard the customer in the buying process in regards to purchasing from a third party car sales company. Reviewed on: 13th August 2021

Excellent

Absolutely fantastic company always helps Reviewed on: 13th August 2021

Fantastic Customer Care

For my first car I’ve ever bought I had to finance, it was a Mondeo 2010. The quotation I did online was super fast and easy to understand, then as all the paper work was going through I had made a few mistakes, I was asked to call and their team guided me through every mistake I had made in a polite, respectful and professional manner, great customer care, I left the phone call feeling safe and happy! 10/10 Reviewed on: 13th August 2021

Such an easy process

Very straight forward friendly staff made the whole process very easy from beginning to end. I had bad credit and needed a car for work these guys saved my life can’t thank you enough Reviewed on: 13th August 2021

Perfect for what I needed

First response we’re quick and easy to deal with and get when I bought my car and any problems I’ve had, they’ve been fast at resolving Reviewed on: 13th August 2021

Great service for people who have less than perfect credit

Very fair company with polite and knowledgeable staff, a pleasure to deal with and allowed me to get a new, safer car for work and driving the kids Reviewed on: 13th August 2021

Simple the best

The customer service was great good people working for the company will do business with them again Reviewed on: 13th August 2021

Great help!

Having been turned down in the past I was over the moon with the service from first response! Reviewed on: 13th August 2021

I honestly did not think I would get the finance for the car . They honestly were excellent in helping me. Thank you so much.

Excellent customer service, I would definitely recommend them to family and friends. Reviewed on: 13th August 2021

Car finance

Magnificent service from start to finish they made everything easy and couldn't help enough Reviewed on: 13th August 2021

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