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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7811 reviews)

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4.88

Based on 7,811 reviews, last reviewed 28th Jun 2026

85000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great company we've been using them since 2009 Great company we've been using them since 2009 Reviewed on: 28th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7811)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Always helpful and kind

Had problems with my car and with the garage. Kylie took over the claim and discussion with the garage as it was not being resolved quickly. Reviewed on: 13th August 2021

Very friendly service

They helped me alot when getting finance for my car Reviewed on: 13th August 2021

Class

Quick, professional service, highly recommend Reviewed on: 13th August 2021

Very helpful and extremely responsive

First time with this company who were very helpful in advising us Reviewed on: 13th August 2021

Car

Very helpful and nothing was 2 much trouble Reviewed on: 13th August 2021

Support and understanding for everyone!

My experience has been amazing over the past 12 months that I’ve been with First Response Finance; they have been always understanding and helpful with any issues or queries and have made me feel like a valued customer! Reviewed on: 13th August 2021

Quickest and easiest service

After applying was approached within minutes by a member of their team. From start to finish were very understanding and made the finance as affordable as possible for me. The team were all incredibly helpful with all my queries and everytime I have called them for advice they've always given more information then what was necessary needed. This company really goes the extra mile! Reviewed on: 13th August 2021

Great all round service

I've had three cars now with them and each time the whole process has been so quick and easy! Very helpful staff would highly recommend Reviewed on: 13th August 2021

Amazing!

I managed to get my first car on finance and seeing it was my first car I was worried incase I wouldn’t be accepted for finance however the company done pretty much everything for me and made it super easy and overall an amazing experience! Wouldn’t recommend a company more ! Reviewed on: 13th August 2021

Great customer support and excellent rates

I was supported in every step of the process. Reviewed on: 13th August 2021

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