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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7811 reviews)

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4.88

Based on 7,811 reviews, last reviewed 28th Jun 2026

85000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great company we've been using them since 2009 Great company we've been using them since 2009 Reviewed on: 28th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7811)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellence in customer care

From day 1 of deciding I needed a car the team the showroom the support has been second to non and I work with customers. They couldn't offer enough support and help from offset and u like some companies if they have your custom they go down hill not these guys its constant hats off to them Reviewed on: 13th August 2021

Very good

Good communication and very helpful and accessible Reviewed on: 13th August 2021

Great service

I would recommend first response to anyone, great service and friendly staff Reviewed on: 13th August 2021

Always happy to help.

The service is amazing. Always happy to help. Reviewed on: 13th August 2021

Fast, customer centred approach

a delight to work with for start to finish Reviewed on: 13th August 2021

Highly recommend

From the 1st contact with them my experience was nothing but positive. Friendly and helpful agents, made everything simple to understand and kept me up to date and informed with my claim. The full experience was quick and simple and agents dealt with any queries i had swiftly and provided plenty information on it. Couldn't recommend this company highly enough. Made my 1st experience buying a vehicle easy Reviewed on: 13th August 2021

Brilliant

I have used first response for many years, (car financing) the staff are great,short call waiting times and do whatever they can to help when in need. I will forever use this company for future use and would recommend many as they're amazing. Reviewed on: 13th August 2021

They break down everything you need to know and their response time is amazing

Was able to find me the right car for me and had my finance in just a couple of days! Reviewed on: 13th August 2021

Brilliant service

Mak story short guys you are in right hand if you are with 1st response. Trust me Reviewed on: 13th August 2021

Smooth process aucik effeicent and friendly

I used then to get my car finance and I was amazed how helpful friendly and proffesional there were. I was supported through every step and they were always on hand no matter what I needed. The price was great and I would definitely recommend anyone looking for finance to contact them Reviewed on: 13th August 2021

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