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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

no problems at all and very friendly staff.

no problems at all and very friendly staff. Getting finance was simple and affordable Reviewed on: 4th May 2025

Reply from First Response Finance We’re happy that we could help you Tess! Response date: 6th May 2025

Excellent thank you extremely great service would hi...

Excellent thank you extremely great service would highly recommend using to anyone who is requireing finance for a motorcycle Reviewed on: 4th May 2025

Reply from First Response Finance Thank you John! Response date: 6th May 2025

Conversations with were very friendly

Conversations with were very friendly and answered all queries. They were very patient and helpful throughout the process. Reviewed on: 4th May 2025

Reply from First Response Finance We’re happy that we could help you Dickson! Response date: 6th May 2025

Very helpful staff and very good rates of return

Very helpful staff and very good rates of return Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you Tyler, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025

Great Finance company.

Great Finance company. Friendly staff who helped me from day one, were very understanding of my situation and worked with me to figure out a plan to help me get my first car. Affordable and allow you to pay back what suits you! Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you Elisha! Response date: 6th May 2025

Excellent customer service, responsive, reliable ser...

Excellent customer service, responsive, reliable service Reviewed on: 3rd May 2025

Reply from First Response Finance We’re happy that we could help you Moses! Response date: 6th May 2025

Great customer focused company

Bought my last three cars with first response, they're a great company Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you Julie, we’re happy that we could help you! Response date: 6th May 2025

Great customer service

My experience was great. Yous helped me alot to get my car on the road which I'm very grateful for your service. I will look forward on dealing with yourselfs again. Many thanks Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you Marc! Response date: 6th May 2025

Amazingly brilliant

Amazing, finance in place within 2 hours, allowing me to collect my new bsa within 5 days Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you Jason, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025

Great service no hassle straight forward would recom...

Great service no hassle straight forward would recommend anyone Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you Leonardo! Response date: 6th May 2025

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