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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very professional

Very quick response and good customer service Reviewed on: 13th August 2021

Helpful fantastic company

I have bad credit and thought I’d never be able to get a car on finance! This company made it possible for me to do so, so i thank them very much for all their help Reviewed on: 13th August 2021

Always very helpful

I used first response finance over 5 years ago and still use them till is day always there to help you with things and great to use for a finance company for motorcycles Reviewed on: 13th August 2021

Car finance

This company have been amazing very helpful and always going the extra mile to help people Reviewed on: 13th August 2021

Outstanding customer support

I have been a loyal customer of first response for 6 years now , excellent customer focused support nothing was ever a chore when dealing with first response, kept me informed every step of the way with my account and genuinely felt like they where there to help me with any issues I had. To anyone reading this I have honestly been more than happy with them and recommend you use them. Reviewed on: 13th August 2021

Amazing company!

I had my first finance car through this company and it came with alot of problems. The company did so much to help me even paid for my repairs as good will gesture! I now have another car with them because i just wouldnt go anywhere else! The staff are amazing and help in all situations you need them too. Just amazing and cant thank them enough for their help and support Reviewed on: 13th August 2021

Great friendly service

Great service nothing too much trouble very helpful Reviewed on: 13th August 2021

Friendly people

The people I spoke to, are very attentive, and friendly, throughout the process Reviewed on: 13th August 2021

Excellent service

Very friendly staff help you all the way! This is the second finance I have had one for a car and now for a motor bike can’t praise them enough! Reviewed on: 13th August 2021

First class experience

When I telephoned first response I was nervous as I never had car finance before,the gentleman on the phone put me at ease was very patient with me,and made me feel very comfortable, the process was straightforward, things that I didn’t quite understand was explained fully to me, I was kept updated throughout the process, Once I had chosen my car I telephone first response and they confirmed my purchase, very happy with the entire process and experience I had with this company and would recommend and use again Reviewed on: 13th August 2021

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