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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Brilliant

5
100% recommended. They really helped me Reviewed on: 13th August 2021

Excellent Company to deal with

5
Have used First Response for a about 7 years. Very friendly staff & helps you make the right choice. Fast decisions and speaks to the seller to ensure all is well. I would not to anywhere else. Reviewed on: 13th August 2021

Speedy service

5
Most helpful people, everything fully explained, paid the dealer directly, app makes it easier to make payment, and check on balance. Reviewed on: 13th August 2021

Fabulous company

5
Excellent company,very easy to deal with Reviewed on: 13th August 2021

So easy and straight forward

5
Been using them a few year now, no fuss, straight to the point. Always explain break down and go above and beyond to help find a car. Had my new car by tea time same day. Reviewed on: 13th August 2021

Perfect

5
Wouldn't let me put motorcycle finance so I put car finance. I took out motorcycle finance with first response and they have been absolutely amazing from start to finish when, when my lay changed from 2 weekly to weekly I called them up and they had it changed in a matter of minutes. I would highly recommend them and I will be returning if I take finance out in the future. Reviewed on: 13th August 2021

Excellent service

5
Got finance with first response and could choose my payment dates, made it so easy for my monthly budget and hassle free, would very highly recommend Reviewed on: 13th August 2021

Straight forward finance

5
Absolute doddle to fill out paperwork, great response time and fantastic customer service Reviewed on: 13th August 2021

Great customer service

5
They are just a phone call away, sort out any issues one might have, quickly and efficiently, very understanding during the lockdown when I wasn’t working Reviewed on: 13th August 2021

Excellent service

5
Service is fast any issue is resolved within. The day rates are good. Reviewed on: 13th August 2021