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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic company!

Really helpful team, sorted any problems out very quickly, would recommend to anyone! Reviewed on: 13th August 2021

Top notch

Struggled for finance these guys have helped me out I am now on my second car with them I can't fault them one bit Reviewed on: 13th August 2021

Amazing customer service

Quick decision and turnaround. Great deal and amazing customer service Reviewed on: 13th August 2021

Perfect

Great customer service and quick to solve issues Reviewed on: 13th August 2021

Great customer service

This company helped me out so much when it come to buying my first vehicle when almost everything company would not look at me. They are helpful and kind people. 100% recommended Reviewed on: 13th August 2021

Excellent customer service

Very helpful from start to finish. Nothing was too much trouble. Been using them for years Reviewed on: 13th August 2021

Very helpful team, easy application process

The team have always been extremely helpful, the process was so easy and quick! Will always recommend. Reviewed on: 13th August 2021

Easy finance

It's easy to deal with the company FRF. Good contact with them. Nice and friendly service Reviewed on: 13th August 2021

Lovely customer service

I went to purchase a car from a dealership who use first response finance. Due to the current Covid situation and because I work in aviation, I found it hard to get finance but first response asked me a few questions and trusted what I said to them. The guy I spoke to was lovely and within a few days I had the money to be able to purchase the car. Thank you first response finance. Reviewed on: 13th August 2021

First class

Excellent service very straight forward process. Would highly recommend. Reviewed on: 13th August 2021

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