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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Recommend

Easy fuss free, reasonable prices, Reviewed on: 13th August 2021

Great company

First response finance gave me car finance when no other company would, their staff are so professional. Reviewed on: 13th August 2021

Great

Never had any issues with them. The process was nice and simple. Reviewed on: 13th August 2021

Fantastic

Fantastic company very flexible Reviewed on: 13th August 2021

Nothing but praise

I called on a Sunday just before a bank holiday Monday and manged to sort out the finance, when the payments are due before or after the date set they let me know weeks in advance so I can sort it or rearrange it without penalty. all ways happy to help all you need to do is call them. Reviewed on: 13th August 2021

Excellent!

They helped when no one else could and now ,I'm able to go to work,days out ,and help others by dropping food off in my car . Reviewed on: 13th August 2021

Amazing customer service

Always kept me up to date with what was happening with the car I purchased and customer service was brilliant and I would definitely recommend this company to others Reviewed on: 13th August 2021

Very helpful

They talked you through everything Reviewed on: 13th August 2021

Excellent customer service

Absolutely excellent customer service very helpful and friendly service Reviewed on: 13th August 2021

Loving my new car no faults drives like a dream!

After a bad experience elsewhere I never dreamt I’d find a reliable car and now I have! With the help of first response and they have been incredible they even helped me goodwill towards my new timing belt which was reccomended to be done ✅ Reviewed on: 13th August 2021

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