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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

First time customer

I couldn't be more thankful for the service I received. It was quick, simple and was given all the time by my agent to ask any questions. Reviewed on: 13th August 2021

Easy peasy

It was real simple to do and excepted even though my credit rating was low but with this product my score has got better Reviewed on: 13th August 2021

the very best around

this company was the very best at what that do and would recommend this company as the best around Reviewed on: 13th August 2021

Helpful, understanding

I've had 2 finances with this company and never had an issue, my first vehicle was stolen and they didn't hesitate to offer me another finance, very fair and compassionate Reviewed on: 13th August 2021

Amazing

I don’t have the best of credits I am trying to improve it. The team at first Response have helped me get a new car in which is essential to my life. They spoke to me like a person and didn’t just take a look at my file and assume for that I am grateful. Reviewed on: 13th August 2021

Fantastic company never fail to do enough

Great suppprt and help in getting me both my cars financed with them! They did all the paperwork all I had to do was just answer a few questions simple easy stress free process Reviewed on: 13th August 2021

Great reliable company

Great customer service and willing to help customers as best they can. Reviewed on: 13th August 2021

Amazing service

Been with a few finance company's before and first response is by far the best one, if you are struggling they are very understanding and they try their very best to help you anyway they can, I've recommended them to a few friends and family already and even they agree, keep up the good work Reviewed on: 13th August 2021

Really helpful

Could get finance anywhere but first response gave me a chance. Amazing Reviewed on: 13th August 2021

Excellent Service

They helped me when no other finance company would. The people at the call centre treated me like an individual. Would highly recommend. Reviewed on: 13th August 2021

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