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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Always there

First response finance is my first choice, they believed in me for finance for my first car purchase. I've used them ever since. They have always been straight forward and upfront, fair repayment rates and always given me an affordable repayment plan. Staff always friendly and approachable. Reviewed on: 13th August 2021

Great care

Used twice to buy a car .no hassle very helpful staff Reviewed on: 13th August 2021

Finally a decent finance company

I found this company professional ,courteous but also helpful and understanding, would recommend highly Reviewed on: 13th August 2021

Easiest company to work with

Very friendly and helpful service Reviewed on: 13th August 2021

Brilliant company and easy to work with

Brilliant company y and staff are always ready to help with any problems and solutions Reviewed on: 13th August 2021

Great company for car finance

Great rates have used first response finance a few times in the past. Reviewed on: 13th August 2021

Amazing

Wonderful customer service great communication friendly and polite very easy to deal with Reviewed on: 13th August 2021

Extremely Supportive

Can't say enough good things really, during the entire covid period they have understood my circumstances and support me throughout, Would highly recommend if looking for a company that treats you as a person rather than a number Reviewed on: 13th August 2021

Amazing and excellent!!

I applied with this company and they were excellent from the beginning. I had my Phone call to go through things and Went to a dealer to pick my car. Money transferred to dealership very quickly and I collected my car within two days. Reviewed on: 13th August 2021

Excellent service

Great company happy to help if your struggling with paying and will definitely stay with them for my next car in two years time Reviewed on: 13th August 2021

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