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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Spot on

Extremely easy too deal with and very quick Reviewed on: 13th August 2021

Excellent customer service

Iv used first response ror my last 3 cars can't fault them really helpful and friendly great service Reviewed on: 13th August 2021

Great customer service

Great customer service and easy process to get the finance I needed. Reviewed on: 13th August 2021

Brilliant

Helpful, friendly staff. I would recommend them to anyone. Reviewed on: 13th August 2021

Amazing service

I have had 3 cars on finance with first response. I have never ever had any issues, the staff have always dealt with my enquiry and helped me efficiently and with amazing customer service. I can not recommend this company enough. Reviewed on: 13th August 2021

Excellent Service

Excellent friendly and easy to use service. Changed my vehicle partway through the contract and this was an easy process Reviewed on: 13th August 2021

Helpful and easy

I recommend first response 100%. Everything has been easy and simple. Staff are super helpful and knowledgeable Reviewed on: 13th August 2021

Fast and reliable

First response helped me with my car finance and helped me find my dream car in minutes Reviewed on: 13th August 2021

Good and friendly company

Good company.. Help me get my dream car.... Thx Reviewed on: 13th August 2021

Best finance company to use

Always go out of their way to help there customers, very fast at responding. Reviewed on: 13th August 2021

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