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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing and excellent!!

I applied with this company and they were excellent from the beginning. I had my Phone call to go through things and Went to a dealer to pick my car. Money transferred to dealership very quickly and I collected my car within two days. Reviewed on: 13th August 2021

Excellent service

Great company happy to help if your struggling with paying and will definitely stay with them for my next car in two years time Reviewed on: 13th August 2021

Spot on

Extremely easy too deal with and very quick Reviewed on: 13th August 2021

Excellent customer service

Iv used first response ror my last 3 cars can't fault them really helpful and friendly great service Reviewed on: 13th August 2021

Great customer service

Great customer service and easy process to get the finance I needed. Reviewed on: 13th August 2021

Brilliant

Helpful, friendly staff. I would recommend them to anyone. Reviewed on: 13th August 2021

Amazing service

I have had 3 cars on finance with first response. I have never ever had any issues, the staff have always dealt with my enquiry and helped me efficiently and with amazing customer service. I can not recommend this company enough. Reviewed on: 13th August 2021

Excellent Service

Excellent friendly and easy to use service. Changed my vehicle partway through the contract and this was an easy process Reviewed on: 13th August 2021

Helpful and easy

I recommend first response 100%. Everything has been easy and simple. Staff are super helpful and knowledgeable Reviewed on: 13th August 2021

Fast and reliable

First response helped me with my car finance and helped me find my dream car in minutes Reviewed on: 13th August 2021

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