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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Pleasure to take out finance with this company’ alwa...

Pleasure to take out finance with this company’ always happy to help when I need assistance Reviewed on: 1st May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025

Been with first response for many years always there...

Been with first response for many years always there to help Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Thomas! Response date: 6th May 2025

Easy to deal with , no hidden costs.

Easy to deal with , no hidden costs. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Adrian for the five-star review! Response date: 6th May 2025

Wonderful experience and smooth sailing

Wonderful experience and smooth sailing Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Jade! Response date: 6th May 2025

I had a car accident to where my car got written off...

I had a car accident to where my car got written off and I did manage to pay for my payout for my car but I was still left over a little bit! First response finance allowed me to take out another loan and put the extra that was owed on top and I’m grateful for that Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Annette! Response date: 6th May 2025

Great service would recommend...

Great service would recommend :) Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Holly for the five-star review! Response date: 6th May 2025

First Response your only Response.

From choosing my dream car to actually owning it ,I couldn't have done it without First Response. (F R). First of all FR put me at complete ease and talked me right through the process and after a few non judgemental questions with regards my present financial circumstances,told me the terms and conditions and my APR so I was under no illusions . I have taken my purchase over 36 months with my monthly repayments well within my budget,with the ability to pay off more per month if I want this reducing the repayments.All in all an excellent service and peace of mind . Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 6th May 2025

Very good with them only been with you for little bi...

Very good with them only been with you for little bit but it good Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Julie! Response date: 6th May 2025

I didnt have any problems with them at all

I didnt have any problems with them at all Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Karen! Response date: 6th May 2025

5 Star. A Lifeline When I Needed It Most

I can honestly say this finance company changed my life. When every other lender slammed the door in my face, they saw beyond the numbers and gave me a chance. Where others saw risk, they saw potential and I’ll never forget that. They didn’t just finance me; they believed in me. The application process was smooth, the communication was honest, and the team treated me with respect and dignity every step of the way. I was approved quickly and transparently, with no hidden catches, just genuine help when I needed it most. Because of them, I could move forward at a time when I felt stuck. They turned “no” into “yes” when it mattered most. If you’re looking for a company that stands by real people and delivers real support, this is the one. They’re not just a finance company they’re a second chance. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

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