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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Exceptional customer experience, every question I ha...

Exceptional customer experience, every question I had was answered professionally and streight away I would highly recommend this company Reviewed on: 1st May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Easy to understand and good rates

Easy to understand and good rates Reviewed on: 1st May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Brilliant and helpful, even had help choosing a car...

Brilliant and helpful, even had help choosing a car and they made sure the car dealership was legit and the car was right for me in all aspects including financial and the actual car. Quick, friendly and easy. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

I struggled to get finance until I used First Respon...

I struggled to get finance until I used First Response they got me a good deal Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Treats you like a human being!!

Fantastic with explaining how the finance works, brilliant friendly operators and they work with you if you need to make changes couldn't ask for anymore makes my life easier. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Gareth! Response date: 6th May 2025

This is my second car with this finance company and...

This is my second car with this finance company and have provided great service from my first car so I used again . Fixed issues with first car Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Liam! We hope you're happy with your new car. Response date: 6th May 2025

Great company

It was great very polite and spoke clearly went through every detail Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Kenny! Response date: 6th May 2025

The best results possible

I'm happy with everything so far, quality and understanding the needs of their customers. Great Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Helder! Response date: 6th May 2025

Excellent customer service and extremely helpful if...

Excellent customer service and extremely helpful if having a problem Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Carole! Response date: 6th May 2025

First response are amazing!!!

First response have been amazing for my car finance. They have financed me on 2 cars now. The finance has always been easy to start up. Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 6th May 2025

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