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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Good finance company well look after

Good finance company well look after Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Christopher for the five-star review! Response date: 6th May 2025

Easy as 1,2,3

They made the process so easy and were in contact every step of the way Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Sallie! Response date: 6th May 2025

Easy finance

Straightforward, easy to arrange finance, very helpful Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Darren! Response date: 6th May 2025

I've been with First Response for only a year but so...

I've been with First Response for only a year but so far I've had no issues. Their process to sign up and get approval etc is very straight forward, quick and simple. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Robert! Response date: 6th May 2025

Excellent service

Excellent service great friendly staff would definitely recommend Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Pete! Response date: 6th May 2025

They have been a positive experience for me for my f...

They have been a positive experience for me for my first time getting car finance Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Emma! Response date: 6th May 2025

Professional Quilty Service always!

Professional Quilty Service always!! Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Shaun! Response date: 6th May 2025

Got finished from work due to ill health phoned firs...

Got finished from work due to ill health phoned first response who done everything they could to help me. exceptional customer service. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 6th May 2025

Excellent services

They kept in touch the whole process. They were brilliant. When I applied for the finance I had provisional licence I didn't think I was gonna get the finance but I did I was so chaft Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

Brilliant customer service.

Brilliant customer service. Always try to help where they can. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Stuart! Response date: 6th May 2025

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