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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

QUICK AND EASY VERY PLEASENT HELPFUL PEOPLE

QUICK AND EASY VERY PLEASENT HELPFUL PEOPLE Reviewed on: 1st May 2025

Reply from First Response Finance Thank you William for the five-star review! Response date: 6th May 2025

First new car with this company

Everything went smoothly and my experience with the company is fantastic new Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Lorna for the five-star review! Response date: 6th May 2025

finance with peace of mind

They talk you through the finance procedure, very polite, easy repayments, I’m over the moon that I now have the car I’ve always wanted, I could not have got it without there help so yes I’m very very happy Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Steph! Response date: 6th May 2025

Easy quick service staff extremely knowledgeable and...

Easy quick service staff extremely knowledgeable and helpful Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 6th May 2025

Great company

I’ve had no issues at all - overall happy. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Amy! Response date: 6th May 2025

Was fast and easy to get the finance I needed set up...

Was fast and easy to get the finance I needed set up with an affordable repayment plan Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Joe! Response date: 6th May 2025

The phone calls I have always had with FR have been...

The phone calls I have always had with FR have been quick, accurate and more importantly, very helpful. I always have been treated extremely well and valued every time without fail. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Thomas! Response date: 6th May 2025

great company - easy to apply & help along the...

great company - easy to apply & help along the way Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Jodie! Response date: 6th May 2025

I’m actually on my second finance deal with first re...

I’m actually on my second finance deal with first response now , the first time they were so easy to talk to about my lack of credit rating they understood why and choose to accept me, which got me on the road with my first car, second time was even easier and had even more available to me as I had a great payment streak , no stress quick, reliable and understanding Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Key! We hope you're happy with your new car. Response date: 6th May 2025

Very well informed staff and an easy friendly service.

Very well informed staff and an easy friendly service. I felt it was a refreshing experience and was very outstanding compared to others I’ve applied through previously. I have a plan that’s affordable and ideal for me and my budget. I have the car I wanted at the monthly payment I can afford. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Richard for the five-star review! Response date: 6th May 2025

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