Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

View other First Response Finance products

4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

First response treated me like a person

First response treated me like a person and not just a number on a computer. They managed to finance me when other companies would not by looking at my individual situation and providing advice. This is the second vehicle I have financed with them and I wouldn’t hesitate to do it again. Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Rob! We hope you're happy with your new vehicle. Response date: 6th May 2025

EXCEPTIONAL

From start to end, I received excellent service. Advisors were always on hand to answer queries and provide vital information. During the time of purchase the process was handled smoothly for both myself and the dealer. Thank you. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Raz! Response date: 6th May 2025

My dream bike

As from the out lay I new I have bad finance and they provided all the information about the costs and I wanted a purchase. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Steven! Response date: 6th May 2025

Found a car at a garage online applied for finance w...

Found a car at a garage online applied for finance with first response filled application in they rang back to say you can have the loan i then went to the garage and was pleased with the car then rang first response to say I was happy then I went to pick up the car a few days later Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Martin! Response date: 6th May 2025

Great service, great people always fix me up, will n...

Great service, great people always fix me up, will not use anybody else Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Steven! Response date: 6th May 2025

Credit history not perfect put they said yes and fo...

Credit history not perfect put they said yes and found me a car Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 6th May 2025

Great team

Great from start to finish could not have been better Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Duane! Response date: 6th May 2025

First response finance is one the best financial for...

First response finance is one the best financial for me, it’s easy to make ur first financial with first response finance. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Francelino! Response date: 6th May 2025

Very helpful

They have been so good helping me get finance and helping with an issue with my car. I would definitely recommend them Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Beverley! Response date: 6th May 2025

Customer faciing

Easy to talk to on the phone. Always willing to listen to your circumstances to work with you as a customer Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Jonny! Response date: 6th May 2025

Alternative products

Car finance
from Paragon Bank 1.00 from 1 reviews
Car Finance
from AA Cars 3.00 from 7 reviews
Car loan (discontinued)
from Personal Loans 4U (inactive company) 5.00 from 2 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub