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Gadget Cover (inactive company): Gadget insurance (discontinued) reviews

4.66
Based on 115 reviews, last reviewed 28th Sep 2023
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2 star
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8%

Latest highest rating:

4

my review always go with these when covering my tech Reviewed on: 28th September 2023
ell's avatar
ell

Latest lowest rating:

1

Extremely Poor Service They took almost 2 months to repair my phone. They intentionally prolonged the whole process. They would ask information 1 by 1 each time and would ta... Read more Reviewed on: 4th April 2023
Musood Hanjra's avatar
Musood Hanjra

About this product

Gadget Cover (inactive company) Gadget insurance (discontinued) reviews (115)

Review of the Gadget Cover (inactive company), Gadget insurance (discontinued):

AWFUL

1
4th september Have sent 4 emails now regarding my samsung s7 edge which I have dropped and smashed. Had no response at all. Cannot get through on phone line!! waited 40 minutes on hold then was cut off without ever speaking to anyone!! they are completely ignoring me!!! Update 15/9....still not heard back from claims advisor. pathetic. AVOID THIS COMPANY AT ALL COSTS. Its been 2 weeks since I contacted them and my claim hasnt even been accepted yet let alone my phone sent off and repaired. Plus its my birthday today and i have no phone which I am paying a high monthly contract for. Should have paid the extra £3 a month and insured with EE who guarantee 48 hour turnover with phone repaired and replaced. this company dont give a dam weeks later still no reply. maybe if they spent more time dealing with claims than replying to bad reviews it would help!!!!!!!!!!!!!!!!! In fact is there not something in the terms and conditions about compensation as you are taking so long to bother dealing with my claim. September 19th update....finally heard from company and have sent phone away for repair....fingers crossed there are no more hassles... Update 22nd september....no word at all from company have they received my phone where is it ...who knows...........Absolutely apalling. You shoud be keeping people updated about where there phone is when it will be returned etc.... 26th September still no response to emails or other communication....wondering where my phone is. Getting really angry SO WAITED 50 MINS ON HOLD TO BE TOLD THEY CANT GET A SCREEN UNTIL THE 13TH OCTOBER!!!!! SO I HAVE TO WAIT SEVERAL MORE WEEKS FOR MY PHONE. NO CHANCE. COMPLETELY OUT OF ORDER IM CALLING CITIZENS ADVICE. PAYING £40 A MONTH FOR A PHONE I DONT HAVE Reviewed on: 26th September 2016

Amazing company

5
First class service with no fuss stress free worry Reviewed on: 27th October 2016

Extremely Unhappy

1
I sent my Iphone 6 in for a screen & silent switch repair 3 weeks ago! I cannot get an update regarding on when I will get my phone back or what the hold up is! I have made 6 phone calls & requested managers to call me back & I have logged an official complaint with them which they have a 3-5 working days response time! Reviewed on: 27th October 2016

Iphone mobile phone Insurance

5
Covered all my needs and very competitive price. Will be renewing again as confident price will be good. Reviewed on: 27th October 2016

Superb! Simply The Best!

5
Excellent customer service.. replaced my phone very quickly ..no messing about..reasonable wait time..The Best !!! Reviewed on: 27th October 2016

Cheap and reliable

5
Not used the service myself, although ensured with them for about 14 months now. All my friends are also with Gadget Cover and have said it was quick, reliable and high standard. Reviewed on: 27th October 2016

Simple process and easy to sign up.

5
I haven't processed a claim but the quotation process was simple and quick, covered within a few minutes. Just what was required. Reviewed on: 27th October 2016

Easy Peasy!

5
Gadget cover does what it says in the title, provides cover for your gadgets. The website is really easy to use and their prices are very competitive. I had no problems setting up my cover and will definitely be using them again and again. Reviewed on: 27th October 2016

comprehensive low cost cover

5
Easy to set up no great long protracted forms to fill in Reviewed on: 27th October 2016

Straight forward, reasonably priced peace of mind

5
Number 1 company to insure your gadgets with Reviewed on: 27th October 2016

Overall rating of Gadget Cover

5
Great Prices, nothing is ever too difficult. Reviewed on: 27th October 2016
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