Write a review

Go to business site

Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.11 (297 reviews)

View other Geoffrey Insurance products

4.11

Based on 297 reviews, last reviewed 19th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

85%

3 star

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025

Latest lowest rating:

1

Price given £477.91 money taken £753.37 My renewed policy price was £477.91 so after a claim for hitting a monkjack I thought the price wasn’t too bad so agreed to pay it off in one lump sum... Read more Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car insurance reviews (297)

Review of the Geoffrey Insurance, Car insurance:

Absolutely disgusted Unprofessional

Absolutely disgusted. I had an email and text from this company saying that I owe them this months payment for my car insurance plus at £20.00 fee due to the return direct debit. I told them two weeks from today's date to change my banking details which I assumed she did over the phone. Spoken to someone on the live chat box on the website and a lady named Julie was rude beyond words. So I stopped the chat and copied and pasted it for safe keeping and rang them up instead. this other useless foul mouthed woman the situation and she comes back and tells me that there is nothing mentioned on there system to say that I rang up. So basically I was called a liar twice, Once from Julie in live chat and this woman on the phone. She said that she will speak to her manager and see if they can wave the £20.00 yet to come back and said that her manager will not allow to wave the fee. I said it is not my fault your staff cannot do there job right. She kept on saying we need your monthly payment and the late payment fee or your insurance will be cancelled. I then continued saying, it was not my fault and all she was doing was over talking without allowing me to speak so I did the same and said, cancel my insurance, then she said, for me to cancel your insurance we need full payment and the 20.00 direct debit which came back and plus they will charge me £60.00 plus to cancel the insurance. First of all she said that if I do not pay the whole lot it will be cancelled, then she says they cant cancel it unless I pay for the monthly instalment and the late payment fee, work that one out. So thick it's unreal. So I continued to say, cancel my insurance and she kept saying we can't cancel your insurance bla bla bla. She would not let me talk and all she could so was over talking on top of me. This is not how you treat customers and all my years of having car insurance which is 28 years now, I have never came across such disgusting car insurance in my entire driving career. I would stay away and I will also contact trading standards which I have recorded the chat and copied the chat also I had with this so called Julie on there website chat box. Reviewed on: 18th January 2023

Good value

Easy to contact. Queries sorted quickly Reviewed on: 22nd August 2018

Friendly modern company

I haven’t needed to make a claim, but the company seems to be user friendly and competitive. Reviewed on: 22nd August 2018

Fantastic value for money

Great value and great premiums that do not inexplicably escalate annually like other insurers. Thank you, Geoffrey!! Reviewed on: 22nd August 2018

Best Value

Excellent customer service, very helpful when I phoned them with a query. Reviewed on: 22nd August 2018

Happy Customer

Efficient, friendly and good value for money. No hassle service. Reviewed on: 22nd August 2018

GEOFFREY INSURANCE ARE A GREAT COMPANY AND THEIR STAFF MAKE YOU FEEL SPECIAL

I have been insured by Geoffrey Insurance for 2 years now There prices were competitive Their staff were exceptional - friendly, polite and very professional I cannot praise Geoffrey Insurance enough - thank you Reviewed on: 22nd August 2018

Good Company

Good service when i called them and a very good price for car insurance would highly recommend Reviewed on: 22nd August 2018

Insurance. Made easy

Straightforward. Quickly settled good price. Excellent follow up. I used to dread finding a policy but this was simple. Satisfaction Reviewed on: 22nd August 2018

Simple efficient service from friendly helpful staff

Geoffrey Insurance recommended to me by a friend. Normally I shop around using the online compare sites. Phoned Geoffrey with my insurance needs & took out cover from them as I was impressed by how knowledgeable and professional the staff were in answering my questions. Reviewed on: 22nd August 2018

Insurance made easy

I made a total cock-up and put the insurance in my name when it should have been in my wife's. No problem with Geoffrey! They just sorted it out. So they get my vote. Reviewed on: 22nd August 2018

Do you have a different Geoffrey Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car Insurance
from Police Mutual 4.60 from 13 reviews
Breakdown Cover
from RescueMyCar 2.33 from 2 reviews
Caravan Insurance
from Compass Insurance 1.47 from 7 reviews

Want to see more from Geoffrey Insurance?

Pet Insurance
from Geoffrey Insurance 0.00 from 0 reviews
Van Insurance
from Geoffrey Insurance 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub