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Glasgow Credit Union: Loans reviews

4.96
Based on 3,134 reviews, last reviewed 12th Jul 2025
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No new 1 star reviews
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Latest highest rating:

5

Excellent customer service I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone and money... Read more Reviewed on: 12th July 2025
Dianne D's avatar
Dianne D

Latest lowest rating:

1

Dreadful service now Used to be a great service that looked after long serving members but now just treat you like muck Reviewed on: 7th August 2022
Raymond Muir's avatar
Raymond Muir

About this product

Glasgow Credit Union loans can be used for any purpose including home improvements and debt consolidation.

With a Glasgow Credit Union loan, you can borrow up to £25,000. Once you’re a member, you can apply for a loan in app, online or by phone. You’ll need to save at least £10 per month into your Member Savings during the term.

Glasgow Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Glasgow Credit Union before, you can also leave a review and share your experience.

Glasgow Credit Union Loans reviews (3134)

Review of the Glasgow Credit Union, Loans:

Saving made easy

5
Fantastic credit union , great staff , great app everything you need to save in these hard times Reviewed on: 25th July 2022

Excellent and Professional service and advice.

5
Glasgow Credit Union has provided me and my family with excellent financial advice on savings, mortgages and loans. Reviewed on: 28th May 2020

Fantastic Staff

5
I would like to thank the team , they are very understanding helpful team , treat you with respect Reviewed on: 28th May 2020

Great solution!

5
Have used GCU for last 15 years, excellent , easy to use service for loans and savings. Friendly helpful advisors and simple processes . I a highly recommend Reviewed on: 28th May 2020

Everything

5
From savings to loans Glasgow credit union are superb Reviewed on: 28th May 2020

Why Glasgow Credit Union?

5
I have been a member of Glasgow Credit Union for over 20 years, and believe they provide a fantastic service, with staff on hand to deal effectively and efficiently with all my enquiries. - Their staff are always polite, courteous, friendly and respectful - They move with the times - offering digital services, telephone banking - allowing their customers the choice of how they want to communicate with the Credit Union - They keep in regular contact with their members with electronic news about their services - They have an easy-to-use website, which is always kept up-to-date - They send regular text messages updating customers on savings/loans - they also send out paper statements - They engage with their customers, inviting them to join in competitions - Their staff are Ambassadors for the Credit Union and a member of staff comes along to our organisation every year to speak with our new intake of Modern Apprentices, introducing the benefits of saving with a credit union and encouraging them to join: they also bring along their own modern apprentice as part of their development in promoting their Credit Union I have encouraged many of my friends and colleagues to join. My daughter is also a member of Glasgow Credit Union, and she now raves about the services they provide. I think that the service they provide is seamless - it is excellent from start to finish; Glasgow Credit Union are deserving of this award based on the truly excellent service that they provide. Reviewed on: 28th May 2020

Fantastic, friendly experience

5
Very knowledgeable, easy too talk to, friendly service helpful, Reviewed on: 28th May 2020

GCU - THE BEST

5
Glasgow Credit Union are a pleasure to work with and very quick to respond. I have had a few loans through them and everything has been so seamless. they are also very informative and keep you up to date with their newsletters Reviewed on: 28th May 2020

The big friendly home for saving & loans

5
Been a customer for many years and through their saving and borrowing plans have funded so many memories for me - including unforgettable holidays in The Golden Triangle of India and Music City, Nashville, Tennessee. Fabulous staff and great service guaranteed Reviewed on: 28th May 2020

Best kept secret

5
I love Glasgow Credit Union. Always there for me and I recommend them to everyone. Reviewed on: 20th May 2020

Community minded ethos

5
Was easy to save with GCU through my salary. Uncomplicated process to apply for a loan -could still keep saving while repaying loan. Very competitive interest rates Reviewed on: 18th May 2020

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