Write a review

GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (248 reviews)

View other GoSkippy products

1.51

Based on 248 reviews, last reviewed 6th Jun 2025

100% increase in 5 star reviews

in the past 90 days

14% increase in 1 star reviews

in the past 90 days

10%

79%

Latest highest rating:

5

Amazing services and very good prices Amazing services and very good prices Reviewed on: 11th April 2025

Latest lowest rating:

1

Double charging, no care given to holding onto your... Double charging, no care given to holding onto your money, no apology for their mistake. Absolutely disgusting behaviour and company would not recomme... Read more Reviewed on: 6th June 2025

Read all reviews See your review

About this product

GoSkippy Car insurance reviews (248)

Review of the GoSkippy, Car insurance:

Do not use this company you have been warned

DO NOT USE this insurance company you have been warned! Received a letter saying they are Cancelling my insurance within 7 days for no reason. There will also be a cancellation fee of £250. Please check there reviews they do this on a weekly Basis. I am currently taking this insurance company to the financial ombudsman Reviewed on: 24th July 2018

Absolute jokers

The worst insurance company I’ve ever dealt with. Want over £600 more to change vehicle when other companies are less. To put this into perspective, they want £78 a month when others want £38. Plus they want £50 admin charge and £260 one off fee too. It’s absolutely disgusting that they can quote £600 more than other providers for exactly the same cover. Further to this, they can’t even quote a cancellation fee over the phone… Honestly in 15 years of driving I’ve never ever dealt with such an awful insurance company. I’d like someone to contact me to resolve this - I want to cancel this ridiculous policy and not pay your ridiculous get out charges. Reviewed on: 12th August 2023

Avoid at all costs

Avoid Avoid!!!! This company is the worst insurance company I have ever had the misfortune to deal with and I have had insurance over the last 30 years. First and foremost you cannot easily contact them. I've tried to call them on numerous occasions and been on hold for anywhere between 20 - 35min before you getting to speak with anyone. The online chat is a robot which is absolutely useless. Cancelled my policy online, however they kept emailing me to say my car which I had sold was insured twice (by the new owner). Had to call and wait 25mins before speaking with some useless woman who said cancelling online did not mean I had cancelled my policy. Then for cancelling the agreement early they spank you for the most ridiculous amount of money I have ever had to pay (almost the cost of my insurance) and I have only been with them 2 months. Reviewed on: 2nd August 2023

Unprofessional

Same as everyone else, the past 4 times we tried to get through the say "our systems are down" then abruptly hang up after waiting on hold for over 30 mins..... Someone over there needs to sort this out Reviewed on: 31st July 2023

Bad service

In the middle of dealing with a claim with them at the moment, and having phoned up multiple times over the past two weeks to get through and waiting on hold, the operator picks up, says they have system problems and to call back, then abruptly hangs up without giving you a chance to speak. Never had to deal with service like this before. Absolutely awful. Reviewed on: 31st July 2023

Competitive pricing and good customer service

It was easy to buy and set up an acocunt with them. Decen financing options and easy to get in touch with them if needed. Smooth process overall. Reviewed on: 30th July 2023

Absolutely incompetent

They asked us to send them our driving licence information, which we did, four times but they were too incompetent to even access it. We changed insurer and we have reported them to the Financial ombudsman. Reviewed on: 27th July 2023

DISGUSTING SERVICE

The worst experience i have with them , the costumer service is the worst ever possible. Stay away from them , specially if u need quality costumer service.. Reviewed on: 26th July 2023

Away from this company

The service provided by Goskippy insurance company has been extremely disappointing. Despite numerous attempts to contact them and update additional driver details, I faced long wait times on calls, only to have the calls abruptly ended after 20 minutes. I strongly urge staying away from this company. Reviewed on: 25th July 2023

Rubbish Customer Service

Been trying since yesterday to amend my policy but the online portal is not helpful and says i need to call, when i call i haave to wait for an hour in the queue and still no response, the representatives are very rude they dont care about you they just say something and then disconnect the call. Very disappointed dont know what to do Reviewed on: 25th July 2023

the worst service I have ever encountered

I have spend an hour in a phone queue 4 times this week and still don't have an answer to a simple addition to my policy. The online portal is not fit for purpose ! Reviewed on: 24th July 2023

Do you have a different GoSkippy product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Insurance Broker
from Performance Direct 1.57 from 57 reviews
Life insurance
from Insure Smart 0.00 from 0 reviews
Income protection insurance broker
from Drewberry Insurance 5.00 from 1 reviews

Want to see more from GoSkippy?

Bike Insurance
from GoSkippy 1.35 from 6 reviews
Home Insurance
from GoSkippy 1.00 from 1 reviews
Van Insurance
from GoSkippy 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub