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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (263 reviews)

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1.54

Based on 263 reviews, last reviewed 11th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

10%

79%

Latest highest rating:

4

They were the cheapest option for us last year. They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025

Latest lowest rating:

1

Do NOT get your car insurance from GoSkippy, I've be... Do NOT get your car insurance from GoSkippy, I've been with them for over 10 years, and now they are refusing me for next year, all because I reported... Read more Reviewed on: 11th December 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

GoSkippy Car insurance reviews (263)

Review of the GoSkippy, Car insurance:

Do not use this company you have been warned

DO NOT USE this insurance company you have been warned! Received a letter saying they are Cancelling my insurance within 7 days for no reason. There will also be a cancellation fee of £250. Please check there reviews they do this on a weekly Basis. I am currently taking this insurance company to the financial ombudsman Reviewed on: 24th July 2018

2 months and no repair or hire car!

Hours on hold every time I call! Been 2 months since my car was hit and all they have done is pass me back and forth between between departments and other claims handlers. Car is still sitting smashed up on the drive and no hire car in sight. Disgusting service. I type this while on hold again... Reviewed on: 6th June 2023

Absolutely tetrible

No one ever answers, they make a lot of mistake which you end up having to pay for yourself. No one is ever available and they never call back, even when it is a very pressing matter. Even once you get through by miracle, the calls magically end as you are about to get the resolution to your problem. And when you call back they are not able to find rhe agent with rhe given name. Even if the agent calls you back, you are unable to hear anything through the phone and they end up hanging up and everything stays unresolved. Absolutely terrible. Reviewed on: 2nd June 2023

Awful customer service

This company doesn't pay attention to customers at all. I contacted them a number of times in different forums, but I never got replies. I got only promises that an agent will be in touch with me shortly. Awful customer service. Reviewed on: 19th May 2023

DONT BOTHER

After my buying my car when it was taxed I only received my v5 4 days ago, therefore I did not get tax reminders or a letter through telling me to tax it. Therefore this was human error, this was at no fault of anyone. Not only did they give me less than 24 hours to find a new insurer you also gave me no warning what so ever that they were going to cancel my insurance because of this. The least they could have done was remind me or let me know not just cancel me knowing how it would affect me trying to get insurances in the future and now this is on my file for god knows how long. I think this is a despicable way to treat someone. I am pregnant and I have appointments to attend and now I have this stress ontop of this for a simple mistake which was rectified before 8am this morning before they even decided to cancel my insurance which makes it even worse!! I honestly can’t believe they treat people this way. Baring in mind they cancelled my policy 14 days before it was due to renew!! Reviewed on: 11th May 2023

Good

Good good good good good good good good Reviewed on: 11th May 2023

Renewal quoted on phone £750 more than advertised renewal letter sent

My renewal letter said £562, I called and they quoted me £1250 because I changed my address to move 5 minutes down the road. I then went on compare the meerkat website and renewed for £550 which was cheaper than my orginal renewal quote anyway... Absolute JOKERS! Reviewed on: 4th May 2023

Avoid avoid avoid

Very very bad experience. Your issues won’t be solved. Staff can’t even speak English. You pay to cause problems for your self. Reviewed on: 14th April 2023

Worst scammers

I went with them as I thought was cheaper I've ended up paying more with them that I would if I'd stayed with the co op AVOID AT ALL COSTS Reviewed on: 4th April 2023

AVOID!

Avoid this company at all cost! They are absolute scammers and their customer service and complaints departments are completely incompetent! Second year policy with them and they requested a bunch of documents including a no claims proof which would obviously come from them, other documents all with sensitive data which I emailed 20 times across 3 different email addresses from 2 of my email addresses and they claimed they haven't received it or couldn't open it. I requested several times in writing to provide me a list of acceptable proof of address document list as I don't have utility bills and they ignored each and single one of them, they would only respond with the same message asking to provide a utility bill. They have also ignored my requests in writing to provide their data collection and retention policies as I am now worried what has happened with my personal documents copies which included bank details, address, NI, employment details from payslip. While they have given me a deadline of 7 days to provide documents, they claim they haven't received the ones I sent and the rest they keep ignoring apart from threatening me to cancel my policy and charge me fees. Absolute scammers, this will be my last time ever with them! I rather pay double! Reviewed on: 13th March 2023

Credit card fraud

My credit card was recently hacked. A fraudulent payment was made to GoSkippy with whom I have never had dealings. Despite extensive efforts to contact them I received no response whatsoever. I would never entrust my business and confidential details to a company with such flagrant disregard to the risks of fraud. AVOID at all costs! Reviewed on: 13th March 2023

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