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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (248 reviews)

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1.51

Based on 248 reviews, last reviewed 6th Jun 2025

100% increase in 5 star reviews

in the past 90 days

14% increase in 1 star reviews

in the past 90 days

10%

79%

Latest highest rating:

5

Amazing services and very good prices Amazing services and very good prices Reviewed on: 11th April 2025

Latest lowest rating:

1

Double charging, no care given to holding onto your... Double charging, no care given to holding onto your money, no apology for their mistake. Absolutely disgusting behaviour and company would not recomme... Read more Reviewed on: 6th June 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

GoSkippy Car insurance reviews (248)

Review of the GoSkippy, Car insurance:

Do not use this company you have been warned

DO NOT USE this insurance company you have been warned! Received a letter saying they are Cancelling my insurance within 7 days for no reason. There will also be a cancellation fee of £250. Please check there reviews they do this on a weekly Basis. I am currently taking this insurance company to the financial ombudsman Reviewed on: 24th July 2018

Avoid at all Costs

I was hit by a third party and suffered damage to my vehicle. Go Skippy refused to repair my car,provide a courtesy car or even allow me to claim through my policy despite me being Fully Comp. Reaching out to them they became more and more uncooperative. I Made numerous complaints without success. My car was left unrepaired and unroad worthy. I will be taking the issue to the financial ombudsman Please avoid Go Skippy at all costs. Reviewed on: 23rd January 2023

Avoid at all costs

Had 2 cars insured with them , scrapped one and asked them to cancel the isurance on it provided make model and Reg for it and they cancelled the wrong one the woman on phone offered me a new quote that was 4 times the amount I was paying before even tho they were at fault and the effort they made to tell me about cancellation was 0 send an email that’s all Reviewed on: 23rd January 2023

Poor customer service and communication

The customer service team are not only rude, unhelpful but very inefficient and unable to do basic tasks or communicate properly. There is no syncing or cohesion clearly, they fail to add notes to your file or properly update information on your policy or account.  They request documents from you and you send them to emails they have given, as well as uploading to a portal and then there are staff who are still so totally clueless asking you for documents and demanding you send them.  I uploaded documents to portal and sent all requested documents not 10 times but probably close to 15 or more because each time i got a clueless email back saying "we havent received this document yet" although i sent it last week to the proper and correct email. They dont bother to update the account, check your previous emails, check the attachments, check the portal. They are consistently lazy and bad at their jobs.  I attached the no claim bonus and the guy replied asking for it, he clearly hadnt checked my portal document or the attachment to check if it was there All they do is waste customer time, do a poor job and send threatening email for policy cancellation. I told them about 100 times the V5 log book is under policy holder now and updated, and im waiting for dvla to send back. They do not acknowledge this and are rude, poor customer service, clueless and dont care about doing a job well or efficiently.  I only spoke to one nice, polite and smart person on the phone, i should have got her name because she was the only one with a brain in the customer service team.  GoSkippy are a threatening, poorly managed and terrible insurance company. You can do everything in ur power to communicate, send correct documents, be honest and provide info and call them several times, they will still speak to you blankly as if you havent done anything they requested. Total inefficiency, hope to never do insurance here again - Reviewed on: 21st January 2023

Avoid!

Worst car insurer I’ve ever used! Non-fault claim fobbed off to accident management company who were useless! Cancelled my policy because my car was written off and I couldn’t find a replacement immediately so they had the nerve to charge me £75 for cancellation! Disgraceful! AVOID! Reviewed on: 17th January 2023

Charging cancellation fee prior to the policy inception plus rubbish customer services

Charging cancellation fee prior to the policy inception plus rubbish customer services. Horrible experience. Reviewed on: 10th January 2023

Don't use them!

This company are very unprofessional..their call centre is In south Africa to..so really unhelpful when it comes to getting information cancelled my insurance with 7 days notice( on Xmas eve) when I called the following week to get refund for fully paid policy I was told I couldn't get a new policy and that a mark would to against my name. They're absolutely shocking avoid avoid avoid!! Reviewed on: 4th January 2023

Cancelling policy

Poor customer service who are not helpfull at all no sympathy in my situation as to why I need to cancel my brothers insurance. They wanted me to get a legal document but I am not prepared to pay 100s of pounds to get a document poor quality service who didn't want to help me in any way or form Reviewed on: 27th December 2022

Do not buy

After cancelling my policy today with them found out they are insurance brokers not the main insurance provider for cancellations they will charge you the following. Just consider before purchasing £75 cancellation fee. Broker fee £50 direct debit fee Annual interest Annual premium fee No return of deposit Pay main insurance company few £ extra than a broker hassle. Reviewed on: 24th December 2022

Worst company ever

Cancelled my insurance when they told me different on the phone! Worst company ever do NOT use them Reviewed on: 22nd December 2022

Avoid!

Completed the cancellation form in their portal. Had no record of receipt sent to me and now they have given me a default with a whack of charges. Reviewed on: 14th December 2022

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GoSkippy: Car insurance reviews

100% increase in 5 star reviews

14% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

GoSkippy Car insurance reviews (248)

Do not use this company you have been warned

Avoid at all Costs

Avoid at all costs

Poor customer service and communication

Avoid!

Charging cancellation fee prior to the policy inception plus rubbish customer services

Don't use them!

Cancelling policy

Do not buy

Worst company ever

Avoid!

Do you have a different GoSkippy product?

Want to see more from GoSkippy?

Bike Insurance

Home Insurance

Van Insurance

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