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Great Western Credit Union: Loans reviews

4.82
Based on 1,267 reviews, last reviewed 9th Mar 2026
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

East to apply quick service easy to contact East to apply quick service easy to contact Reviewed on: 9th March 2026
Lauren w's avatar
Lauren w

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1267)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025
Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

Good understanding

5
Polite and helpful and not judgemental Reviewed on: 27th May 2022

Always happy to help

5
Very friendly staff and so helpful when needed Reviewed on: 27th May 2022

Friendly, professional and speedy!

5
Borrowed a few months ago, which was speedy and any queries responded to well within timescales quotes! Great customer service. Had to increase the loan last month for an emergency and please to say it was even smoother than the initial application! Would happily recommend to anyone looking for a cost effective loan! Thank you GWCU!! Reviewed on: 27th May 2022

Life saver

5
I’ve used the Bristol credit union several times in the past and they’ve always been so helpful and come to my rescue. Reviewed on: 5th September 2021

Fast

4
Asked to borrow and decision made fast and money transferd fast aswell Reviewed on: 5th September 2021

The best company!

5
Very good company,help everybody! Reviewed on: 5th September 2021

So good

5
Very efficient to use and very kind and understanding people to help you Reviewed on: 5th September 2021

Exceptional service

5
The staff at Great Western CU Bristol are very supportive and non-judgemental, they listened and helped me to refinance at a time when I most needed help. Staff are always courteous, kind and knowledgeable whenever I go to the branch or email. I have recommended CUs in general to my friends because of my positive experience and the ethos behind local banking for local people. Reviewed on: 4th September 2021

Helpful advice from friendly staff.

5
Always given straightforward advice and clear explanation from friendly and knowledgeable staff at GWCU. Reviewed on: 4th September 2021

The overwhelming help credit union service brings

5
My review is fairly based on my fare share of experiences with credit union they offer a great loan service which is very flexible with there payment plans they have never let me down and they always put you first and see what’s the best possible way that they can help you I would highly recommend to anyone to use the credit union service. Reviewed on: 4th September 2021

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