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Great Western Credit Union: Loans reviews

4.82
Based on 1,271 reviews, last reviewed 10th Mar 2026
2% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very quick and easy .quick and easy I struggle with technology and still struggling to set up my account but was accepted quickly Reviewed on: 10th March 2026
Rachel d's avatar
Rachel d

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1271)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025
Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

Listen

5
If you need to talk about finances they will listen and will help when its needed the most not like normal banks they understand the working class people . I would always recomend the credit union bank to anyone who needs a listening ear on money finance and help . Reviewed on: 9th July 2020

Bristol Credit Union in Partnership

5
I’ve been a member of BCU for at least 5 years and apart from low rates, I have been most impressed with professionalism and friendliness of staff that I have come across with. Reviewed on: 9th July 2020

Brilliant they have helped me so many times with loans

5
Again brilliant, so helpful and a joy to speak to Reviewed on: 9th July 2020

Excellent

5
I've always had and excellent service with credit union. Even in this diff time. Reviewed on: 9th July 2020

Lovely staff who are always kind and lovely to speak with and always their to help.

5
Credit union are amazing people who have always help me and my family. I have been a member now for over 13 years when ever I have find it difficult credit union have always help me through it and I no its made things alot easier on me and my family. My children haven't ever had to without birthday or Christmas present because of the support and financial help credit have given to us over the years they really are livesavers. Reviewed on: 9th July 2020

Friendly, flexible and facilitating

5
It was smooth. All my anxiety left me as I left that building! Truly and awesome team Reviewed on: 9th July 2020

Fantastic service

5
The staff are very polite, friendly, knowledgeable and professional and go out of their way to meet customer needs. Reviewed on: 9th July 2020

Best credit union

5
Was there for me when I needed them very good service they take my worry away thank God for them Reviewed on: 9th July 2020

Quick and easy

5
Very friendly and helpful and very quick with loan replies. Reviewed on: 9th July 2020

Ethical and virtuous lending

4
I was in a bind with a high interest lender and BCU came to my rescue with a consolidation loan that is both affordable at a very reasonable interest rate Reviewed on: 9th July 2020