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Great Western Credit Union: Loans reviews

4.81
Based on 1,249 reviews, last reviewed 3rd Mar 2026
8% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Everything went well. Everything went well. Will definitely recommend to family and friends Reviewed on: 3rd March 2026
LA's avatar
LA

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1249)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025
Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

Amazing happy with the service that you give and ver...

5
Amazing happy with the service that you give and very fast in response Reviewed on: 24th November 2025

Very efficient and very helpful ,obliging and curtious

5
Very efficient and very helpful ,obliging and curtious Reviewed on: 24th November 2025

Amazing always straight forward never any issues

5
Amazing always straight forward never any issues Reviewed on: 24th November 2025

Good customer service quick and easy application form

5
Good customer service quick and easy application form Reviewed on: 24th November 2025

Danielle mcmath

1
Unsure still if it's still going to work. Reviewed on: 24th November 2025
Reply from Great Western Credit Union Hi Danielle, Thank you for taking the time to leave us a review. We’re always looking for ways to improve and better serve our members, so your feedback is important to us. If there’s anything you feel we could be doing better, or if you have any questions, please let us know. Our friendly Member Engagement team can help you with any queries or issues you may have, you can call us on 0117 924 7309 between 10am and 2pm, Monday to Friday, or email [email protected] and we’ll respond between 9am and 4pm, Monday to Friday Best wishes, Emily Response date: 4th December 2025
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Great Western Credit Union

I still dont know when getting loan

3
I still dont know when getting loan Reviewed on: 24th November 2025

Very helpfull

5
Very helpfull thanks so much I’m also now opening a saver Reviewed on: 22nd November 2025

Amazing service

5
Easy to use,great service and would highly recommend Reviewed on: 21st November 2025

I applied for loan on Tuesday, and heard back within...

5
I applied for loan on Tuesday, and heard back within 3 working days. There was no need to speak to anyone if necessary. Reviewed on: 21st November 2025

Thank you for helping, great service and advice

5
Thank you for helping, great service and advice Reviewed on: 21st November 2025