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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1252 reviews)

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4.81

Based on 1,252 reviews, last reviewed 4th Mar 2026

6% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Was very easy to sort and understand Was very easy to sort and understand Reviewed on: 4th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1252)

Review of the Great Western Credit Union, Loans:

Brilliant service

Was so easy to apply really helped my out and so much easier paying 1 person back. Reviewed on: 22nd May 2025

Reply from Great Western Credit Union Hi Jasmine Thanks a lot for sharing your feedback! We're really pleased to hear the process worked well for you, making things more manageable as a result. It's great to know we've been able to make a positive difference when you needed it. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 23rd May 2025

Always responded quickly to any query.

Always responded quickly to any query. Very quick in making a decision on loan applications. Always helpful and will answer any questions you have in a polite manner. Great because the apr is low compared to some other loans you can get and you can choose how much to repay each month. Reviewed on: 18th August 2025

Reply from Great Western Credit Union Hi LT, Thanks so much for taking the time to leave such a thoughtful review! It’s great to hear that you’ve had quick replies, helpful support, and a smooth loan experience. We know how important it is to feel confident and informed when borrowing, so we’re really glad the flexibility and low APR made a difference for you. We’re always here if you have more questions or need a hand with anything! Best wishes, Emily Response date: 21st August 2025

Was helpful and straightforward great communication

Was helpful Was helpful and straightforward great communication Reviewed on: 16th August 2025

Reply from Great Western Credit Union Hi Robbie, We’re really glad to hear you found the process helpful and straightforward, and that communication was clear throughout. Supporting our members with simple, honest service is what we’re all about, so it’s great to know that came through in your experience. Best wishes, Emily Response date: 21st August 2025

Reccomend!

Used a few times and always prompt and good at responding to messages Reviewed on: 15th August 2025

Reply from Great Western Credit Union Hi BM, Thanks so much for your lovely feedback! We're really pleased to hear you've had consistently prompt service and that our team has been responsive to your messages. We’re always here if you need us again! Best wishes, Emily Response date: 21st August 2025

Easy to use and they have been very helpful

Easy to use and they have been very helpful Reviewed on: 15th August 2025

Reply from Great Western Credit Union Hi Christopher, Thanks so much for your kind words! We’re really glad you found everything easy to use and that our team was helpful. Best wishes, Emily Response date: 21st August 2025

I applied for a a loan at around 4 am in a morning a...

I applied for a a loan at around 4 am in a morning and the same day around 10 am I received a Good News about my application being successful. What a speed! Even a bank would take a bit longer to process the application. I am so pleased and impressed by the time taken to process the application, especially on a friday! Reviewed on: 15th August 2025

Reply from Great Western Credit Union Hi GTM, Thank you so much for taking the time to leave such a lovely review! We’re thrilled to hear how quickly things moved for you and that you were impressed by the speed of your application being processed. We’re so pleased we could help when you needed it. Best wishes, Emily Response date: 18th August 2025

Very efficient and easy to complete.

Very efficient and easy to complete. It is a great way to borrow money. Reviewed on: 15th August 2025

Reply from Great Western Credit Union Hi Julie, We're really pleased to hear you found the process efficient and easy to complete. Making borrowing simple, fair, and accessible is what we’re all about. If you ever need support, we’re always here to help! Best wishes, Emily Response date: 18th August 2025

Fantastic quick service always.

Fantastic quick service always. Very efficient and always helpful Reviewed on: 14th August 2025

Reply from Great Western Credit Union Hi Hannah, Thanks so much for your kind words! We’re thrilled to hear you’ve had a great experience with our service. Being quick, efficient, and genuinely helpful is exactly what we aim for, so it’s lovely to know that’s coming through. Best wishes, Emily Response date: 18th August 2025

Great experience, great service, always send money a...

Great experience, great service, always send money and review applications quickly Reviewed on: 14th August 2025

Reply from Great Western Credit Union Hi Sophie, We're really glad to hear you had a great experience and found our service quick and responsive. We’re always here if you need us again! Best wishes, Emily Response date: 18th August 2025

Amazing team very helpful very polite

Amazing team very helpful very polite Reviewed on: 13th August 2025

Reply from Great Western Credit Union Hi Stacy Thank you for your 5-star review! We aim to provide the best service possible for our members - it is fantastic to see that this is reflected in your response. Please let us know if you need any further assistance going forward! Warm regards Robin Response date: 1st September 2025

Great loan

Quick easy and straight forward no hidden fees what u see is what u get. Reviewed on: 13th August 2025

Reply from Great Western Credit Union Hi Alison, Thanks so much for your kind words! We’re really glad you found the process quick, easy, and transparent. No hidden fees and no surprises, that’s exactly how we believe finance should be. If you ever need support or have questions, we’re always here to help. Best wishes, Emily Response date: 18th August 2025

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