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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1252 reviews)

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4.81

Based on 1,252 reviews, last reviewed 4th Mar 2026

6% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Was very easy to sort and understand Was very easy to sort and understand Reviewed on: 4th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1252)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Very helpful and good communication

Very helpful and good communication Reviewed on: 8th August 2025

Reply from Great Western Credit Union Hi RT Thank you for taking the time to respond! We are glad we have been able to assist you, and we strive for strong communication with our members, so it is great that you have received this as well. Best wishes Robin Response date: 1st September 2025

Easy to apply with a quick response

Easy to apply with a quick response Reviewed on: 8th August 2025

Reply from Great Western Credit Union Hi Hayley, Thanks for your feedback! We're really pleased to hear you found the application process easy and that you received a quick response. Best wishes, Emily Response date: 18th August 2025

Easy to apply and provide required details online

Easy to apply and provide required details online Reviewed on: 8th August 2025

Reply from Great Western Credit Union Hi MR P, Thanks so much for your feedback! We're really glad to hear you found the application process easy and straightforward. Best wishes, Emily Response date: 18th August 2025

They are overall very good.

They are overall very good. They help a lot with people in situations that most lenders/banks would ignore. They understand difficult issues and still help, the interest can be a bit much but still it is understandable and I would still use again and again. Reviewed on: 8th August 2025

Reply from Great Western Credit Union Hi Happy customer, Thank you so much for your thoughtful review and for recognising the support we offer to people in situations that many lenders may overlook. We're proud to be a credit union that puts people first, and it's great to hear that you've felt that difference. We’re always working to keep our products fair and affordable while continuing to support those who need us most and your feedback helps us do that better. Best wishes, Emily Response date: 18th August 2025

Quick simple and easy not long winded and really fan...

Quick simple and easy not long winded and really fantastic rates !! Reviewed on: 6th August 2025

Reply from Great Western Credit Union Hi DMR It's great to hear your feedback! We want our members to have a seamless journey when using our services, so it's fantastic to know you have received this. It's also good to know that our rates our competitive for you. If you need to speak to us about anything else, don't hesitate to get in touch! Warm regards Robin Response date: 14th August 2025

very helpful and easygoing, all in all very helpful

very helpful and easygoing, all in all Reviewed on: 31st July 2025

Reply from Great Western Credit Union Hi Lee Thank you for leaving GWCU a 5-star review! We aim to be as straightforward and accessible as possible, so we are thrilled to hear you found us of assistance. We really value your feedback, and GWCU are always here if you need more support in the future! Warm regards Robin Response date: 11th August 2025

Supportive and straightforward to work with

Our organisation applied for a loan from GWCU and we found them supportive and straightforward to work with. We were happy to work with a financial organisation that fit our values around sustainability and strengthening community Reviewed on: 15th July 2025

Reply from Great Western Credit Union Hi Catherine Thank you for taking the time to leave such a positive review! We always aim to be agreeable and understandable, whether that be through individual members or businesses - it's great to hear this in your feedback. We are also glad we could align with an organisation that shares our values. so closely. If you or your organisation needs anything else, don't hesitate to get in contact! Thanks again Robin Response date: 11th August 2025

Great for loans..

A very easy process to access a loan with quick correspondence. Reviewed on: 14th July 2025

Reply from Great Western Credit Union Hi Nicola We really appreciate your feedback! It is so pleasing to hear that the application process was hassle-free for you, and that any communication has come back to you quickly. Thanks for your continued support and we hope we can help in the future as well! Regards Robin Response date: 11th August 2025

I have found Great Western Credit Union very easy to...

I have found Great Western Credit Union very easy to help about landing loans. Reviewed on: 13th July 2025

Reply from Great Western Credit Union Hi Twofo Thanks you for your review! We're glad that you have found our services to be straightforward, and that we have helped you get a loan. We hope we can help going forwards! Best wishes Robin Response date: 11th August 2025

My Thoughts

I have always been treated very well. They are careful to not overload people with repayment schedules so always helping People with their savings equally as much with loans. Reviewed on: 13th July 2025

Reply from Great Western Credit Union Hi Ian It's great to hear your feedback! We're delighted you have felt looked after whilst using GWCU services. We always aim to put our best foot forward for our members, so it's fantastic to see this reflected in your review. Let us know if we can help in any other way! Warm regards Robin Response date: 11th August 2025

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