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Great Western Credit Union: Loans reviews

4.81
Based on 1,262 reviews, last reviewed 6th Mar 2026
5% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to apply, simple, quick Very easy to apply, simple, quick Reviewed on: 6th March 2026
Gemma L's avatar
Gemma L

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1262)

Review of the Great Western Credit Union, Loans:

Brilliant service

5
Was so easy to apply really helped my out and so much easier paying 1 person back. Reviewed on: 22nd May 2025
Reply from Great Western Credit Union Hi Jasmine Thanks a lot for sharing your feedback! We're really pleased to hear the process worked well for you, making things more manageable as a result. It's great to know we've been able to make a positive difference when you needed it. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 23rd May 2025
Bristol Credit Union logo
Great Western Credit Union

I applied for a loan and was offered a loan the proc...

5
I applied for a loan and was offered a loan the process was fairly easy to do I received my money straight away which was great as I had an unexpected bill to pay I was very happy and pleased with the service I received Reviewed on: 17th April 2025
Reply from Great Western Credit Union Hi Michael Thank you so much for taking the time to leave us a review! We're really pleased to hear that you found the loan application process straightforward and that the funds reached you quickly when you needed them most. It's great to know we could help with your unexpected bill, and we're delighted you were happy with the service you received. Thank you for supporting GWCU, if there's anything we can do for you in the future please don't hesitate to get in touch! Best Wishes Robin Response date: 16th May 2025
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Great Western Credit Union

Friendly, efficient, and understanding.

5
Friendly, efficient, and understanding. Haven’t a bad word to say as of yet. Reviewed on: 17th April 2025
Reply from Great Western Credit Union Hi Pad We're very grateful for your feedback- it's pleasing to know that your experience has been positive so far! We’re committed to providing a high level of care and service, and it’s encouraging to hear we’re meeting that goal. We look forward to continuing to support you whenever you need us! Thanks again Robin Response date: 20th May 2025
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Great Western Credit Union

You have always been helpful and friendly and easy t...

5
You have always been helpful and friendly and easy to talk to, would recommend you to all my family and friends Reviewed on: 17th April 2025
Reply from Great Western Credit Union Hi Gail Thank you so much for your kind words! We’re really glad to hear you’ve found our team helpful, friendly, and easy to talk to. Your recommendation means a lot to us, we’re proud to support you and appreciate you being part of GWCU. Best wishes, Emily Response date: 13th May 2025
Bristol Credit Union logo
Great Western Credit Union

Great western have been amazing and made my life so...

5
Great western have been amazing and made my life so much easier with being able to borrow and also save massive. They really are incredible Reviewed on: 17th April 2025
Reply from Great Western Credit Union Hi Cally! Thank you for your amazing review! We’re so happy to hear that GWCU has made things easier for you and that you’ve been able to both borrow and save with us. It’s wonderful to know the service has made a real difference—we really appreciate your kind words and your continued support. Best wishes, Emily Response date: 13th May 2025
Bristol Credit Union logo
Great Western Credit Union

Great Western Credit Union. Means Great.

5
I was advised to speak to Great Western Credit Union. They helped me to get a better life. That I could not see at the time. Reviewed on: 17th April 2025
Reply from Great Western Credit Union Hi Andrew Thank you for sharing your experience. We're truly touched to hear that we’ve been able to support you in such a meaningful way. Your words mean a great deal to our team. We're always here to continue to support you in the future. Warm regards Robin Response date: 21st May 2025
Bristol Credit Union logo
Great Western Credit Union

'Just in time' help.

5
Ive had a number of financial energencies over the years and each time Great Western Cresit Union came to my rescue. Reviewed on: 17th April 2025
Reply from Great Western Credit Union Hi Peter, Thank you for taking the time to leave this heartfelt review. We're so glad we've been able to support you during difficult times — that’s exactly what we're here for. It means a lot to know you've trusted us over the years, and we’re proud to be a part of your financial journey. If there's ever anything more we can do, we're just a message or call away. Thank you for being a valued member of GWCU. Best wishes, Emily Response date: 2nd May 2025
Bristol Credit Union logo
Great Western Credit Union

GWCU experience

4
I found GWCU affordable no hidden fees. Contact with them was so easy and always got a response in a timely manner Reviewed on: 27th February 2025
Reply from Great Western Credit Union Hi Lindsey, thank you for your review! We're so pleased to hear that you found our services affordable and easy to use. Providing clear, transparent support is really important to us, so it's great to know you received timely responses. Thank you so much for taking the time to leave us such great feedback and we appreciate your support. Best wishes, Emily Response date: 28th February 2025
Bristol Credit Union logo
Great Western Credit Union

I joined GWCU today and very happy to be a member!

5
I joined GWCU today through a loan application and very happy to be a member. Credit Unions are for everyone and it's long been my preferred way to borrow money. It was easy to apply and all of the information about the loan, the term, the repayments and how it works was super easy to understand. Reviewed on: 3rd December 2024
Reply from Great Western Credit Union Hi JM, Thank you for your fantastic 5-Star review! We’re so happy to hear that you had a smooth and easy experience joining and applying for a loan with us. It’s great to know that credit unions have been your preferred way to borrow money, and we’re so glad you’ve chosen to join us. We truly believe credit unions offer a more personalised and community-focused approach, and we're excited to have you as a member. Wishing you all the best, Monica Response date: 10th January 2025
Bristol Credit Union logo
Great Western Credit Union

Great customer service and quick response

5
I have found them really useful, they try to help when they can. And you always have a good customer service experience. Quick to respond too. Reviewed on: 4th November 2024
Reply from Great Western Credit Union Hi Lizzie, Thank you for the fantastic feedback and for taking the time to leave us a review! We're thrilled to hear that our Member Services Team has been helpful and responsive. Providing a positive experience for our members is our top priority, and it’s wonderful to know we've met your expectations. Thanks again for sharing! Best wishes, Monica Response date: 12th November 2024
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Great Western Credit Union

All you need is greatweston credit union

5
I have been a member for as long as I can remember, I feel at ease with great weston credit union by my side, always so helpful, thank you Reviewed on: 15th October 2024
Reply from Great Western Credit Union Hi Victoria, Thank you so much for your kind words and for being such a loyal member of Great Western Credit Union! We're thrilled to hear that you feel supported and at ease. Our goal is to always provide helpful, friendly service, and it’s wonderful to know we've been able to make a difference for you. Best wishes, Monica Response date: 12th November 2024
Bristol Credit Union logo
Great Western Credit Union

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