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Great Western Credit Union: Loans reviews

4.81
Based on 1,262 reviews, last reviewed 6th Mar 2026
7% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to apply, simple, quick Very easy to apply, simple, quick Reviewed on: 6th March 2026
Gemma L's avatar
Gemma L

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1262)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025
Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

It was a great opportunity for me to know the company.

5
It was a great opportunity for me to know the company. They are very good and well organised. Reviewed on: 30th May 2024

Good customer service, reliable and explain everythi...

5
Good customer service, reliable and explain everything in deals. Reviewed on: 30th May 2024

Good interest rates and service .

4
Good interest rates and service . Application process can be slow but overall. Fantastic Reviewed on: 30th May 2024
Reply from Great Western Credit Union Hi Kevin Thank you for your kind words! We're glad to hear you’re happy with our interest rates and service. We appreciate your patience with the application process—being a smaller team, we review each application manually to ensure we provide the best service possible. Thanks again for your feedback and support! if you feel our services could be improved please don't hesitate to contact us. You can do this by calling 0117 924 7309 Monday-Friday, between 9am-4pm (except bank holidays), or emailing [email protected]. Kind regards, Emily Response date: 13th August 2024
Bristol Credit Union logo
Great Western Credit Union

Help when I had nowhere else to turn to

5
I have been helped out with 2 loans when I had nowhere else to turn. I felt respected and supported, and knew they understood without judging. The process was easy and quick. So lucky to have GWCU in my corner. Reviewed on: 30th May 2024

Excellent service

5
I have been a member fir many years. Always welcoming and willing to help. Reviewed on: 30th May 2024

Highly recommend :)

5
I first opened my account over 14 years ago I have used many of the services offered, always found it easy apply for loans and to communicate if needed. Highly recommend Reviewed on: 30th May 2024

GWCU has been very supportive, they never turned me...

5
GWCU has been very supportive, they never turned me down when other companies did. Excellent customer service and quick decisions. I will recommend GWCU to all my family and friends. Thank you GWCU for helping people like me. Reviewed on: 30th May 2024

Excellent and easyfor great western credit union

5
Vote for great western credit union Reviewed on: 30th May 2024

vote for us in the Consumer Credit Awards,

5
Good Reviewed on: 30th May 2024

I have used the credit union twice, and both times h...

5
I have used the credit union twice, and both times have been excellent, efficient service, and helped me immensely. I would thoroughly recommend Credit Union. Reviewed on: 30th May 2024

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