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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1262 reviews)

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4.81

Based on 1,262 reviews, last reviewed 6th Mar 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very easy to apply, simple, quick Very easy to apply, simple, quick Reviewed on: 6th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1262)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Since I signed with GWC they’ve been amazing and ext...

Since I signed with GWC they’ve been amazing and extremely helpful. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Tiffany, Thank you so much for your glowing review. We’re thrilled to hear our team has been helpful every step of the way. We’re always here to help! Best wishes, Monica Response date: 29th August 2024

As a client of this company.

As a client of this company. I can only applause to them, for helping me out, when I was in the bad shape and none of the others companies wanted to support me and give me the loan. I have been approved for a loan straight away when applied. The team was very helpful and always ready to answer any queries. Without them it would be complicated to survive. So 6 stars out of 5 to this company. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Ruslans, Thank you so much for your heartfelt review! We’re overjoyed to hear that we could support you when you needed it most. Our team is always here to help, and your kind words truly mean the world to us. Best wishes, Monica Response date: 29th August 2024

Excellent customer service.

Excellent customer service. Very responsive and very helpful. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Aggie, Thank you for the 5-star review! Our Member Services Team are absolutely dedicated to providing excellent customer service, and we’re delighted you found them responsive and helpful. Best wishes, Monica Response date: 29th August 2024

Absolutely fantastic with dealing with me , when I’v...

Absolutely fantastic with dealing with me , when I’ve been going through a difficult situation. Very understanding. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jo, Thank you for your kind words. We’re so glad to hear that our team was able to support you with empathy and understanding during a difficult time. We take great pride in treating every member with the compassion they deserve. If you ever need anything, don’t hesitate to reach out—we’re always here for you. Kind regards, Emily Response date: 19th August 2024

Great communication and excellent service

Great communication and excellent service Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Stacy, Thank you for your kind words. Our Member Services Team are absolutely dedicated to providing excellent customer service, and we’re thrilled that our efforts have resonated with you! Best wishes Monica Response date: 29th August 2024

I am very new to the country all the bank or any oth...

I am very new to the country all the bank or any other financial platform not ready to support me but Great western credit union had a tie up with my Work NHS and did all background check and lent me a loan. Which means a lot to me. I will never forget the help untill I Die. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Ganesh, Thank you so much for your kind words. We’re really glad we could support you when you needed it, and it’s wonderful to have you as part of our community. We’re always here to help so please don't hesitate to get in contact. Kind regards, Emily Response date: 19th August 2024

Friendly and helpful people - definitely recommend.

Friendly and helpful people - definitely recommend. Good value and great rates. Local and engaged. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Simon Thank you for your fantastic review! We’re so glad you found our team friendly and helpful, and we appreciate your recommendation. It’s great to hear that you have been pleased with our rates and local engagement—we’re committed to supporting our community. Thanks again for your support. Kind regards, Emily Response date: 19th August 2024

Excellent - Service well meant

Excellent - pity other organisations don't adopt the same attitude Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Andrew, Thank you for your excellent review! We’re glad to hear that you appreciate our service and approach. Your feedback means a lot to us. Kind regards, Emily Response date: 19th August 2024

By far the best way to find an affordable loan.

By far the best way to find an affordable loan. Really appreciate your flexibility on the phone with my application and for helping me out of a tight spot. Thank you! Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi James, Thank you so much for your kind words! We’re grateful to have been able to help you out, and we’re glad our flexibility made the process easier for you. We appreciate your trust in us Kind regards, Emily Response date: 19th August 2024

Such great service and very helpful

Such great service and very helpful Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Sarah, Thank you for leaving such a positive review! We’re glad to be of help and are thrilled you’ve had a positive experience with us. Warm regards, Monica Response date: 29th August 2024

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