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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1265 reviews)

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4.81

Based on 1,265 reviews, last reviewed 8th Mar 2026

6% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

excellent x excellent good customer services Reviewed on: 8th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1265)

Review of the Great Western Credit Union, Loans:

Brilliant service

Was so easy to apply really helped my out and so much easier paying 1 person back. Reviewed on: 22nd May 2025

Reply from Great Western Credit Union Hi Jasmine Thanks a lot for sharing your feedback! We're really pleased to hear the process worked well for you, making things more manageable as a result. It's great to know we've been able to make a positive difference when you needed it. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 23rd May 2025

Great for saving

Saving a little each month helps with unexpected bills or holidays. Reviewed on: 11th August 2022

Excellent

Excellent and much needed service Reviewed on: 11th August 2022

Transparency and helpful

I feel understood and I get the help that I need. I trust the staff/organisation. Reviewed on: 11th August 2022

Quick and affordable

Using the portal online is simple and easy to follow customer services at the Bristol branch are very helpful and polite. Easy affordable loans the best part which you don't usually find with other company's as long as you pay back and stick to your agreement you can still borrow more if needed after a certain period. Reviewed on: 11th August 2022

Easy to use

Really helpful and a great way to save abut for a rainy day I put money in but just leave it as I don’t miss the money anymore so it builds up really quick Reviewed on: 11th August 2022

Accessible Ethical and Pleasing.

I have lived on a small to moderate income all my life having made the conscious decision to work self employed in community arts with young people, which isn't a big earner to say the least. It is very pleasing to me that I can put small amounts of surplus income into my Great Western Credit Union account and know that it is being ethically managed. When I need a small loan to get me through a low income period I can do so at a reasonable interest rate. What's not to like? Reviewed on: 11th August 2022

Always there, always excellent.

Over many years of membership, (being in Bath and in the first merger of the company), I can testify to the unparalleled service and convenience of Great Western Credit Union. I would not be without them. Reviewed on: 11th August 2022

Excellent and approachable customer service

Happy customer for more than 10 years. Without fail there is always help available, be it online or, when needed, by phone! Not to mention all it means to the community at large, I'm feeling personally taken care of and of my needs in banking. A customer service unmatched by any financial or business provider I have experienced since the 80s. :) Reviewed on: 11th August 2022

Friendly staff, professional service

It was easy to get the loan I needed. All staff were helpful. Reviewed on: 11th August 2022

Attentive understanding and personable

From the get go the information from GWCU was timely and accurate. They were approachable and responsive and answered all my questions. They went above and beyond to assist me. I highly recommend Reviewed on: 11th August 2022

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